Expected Scope of work (in case WP) / Responsibilities (in case of T&M):
JD1 : O2C (Process, Scoping, Integration) Grade 3
- Main responsibility is to provide level 2/3support (root cause analysis, configure scope items, know resp. SAP value flow, basic how to questions ) for O2C process in alignment with industry leading practices for S/4HANA, Public Edition, working closely with clients to understand their needs and help transform those to SAP standards.
- Ready to work In Shift
- The role will involve the following:
- You will provide support for solutions that are based on SAP S/4HANA Public Edition, BTP and other SAP solutions. Expert on Central Business Configuration
- Ensure ticket resolution with SLA
- Change Request: You will work with clients to gather requirements/change request, and then develop and document solution designs that meet those requirements.
- You will ensure that the solutions you design integrate seamlessly with other systems in the client's environment, or any other additional solutions required to fully cater to requirements.
- You will oversee the testing of solutions to ensure that they meet the client's requirements and are free of defects.
- You will be expected to share your in-depth knowledge of SAP solutions and best practices with other members of the team.
- The ideal candidate shall have at least 7+ years of SAP functional/technical + solution architecture experience, including at least 2-3 end-to-end lifecycles in S/4H, Public Edition , 1-2 Support Project exp( Public Cloud) .
JD2 : O2C (Process, Scoping, Integration) Grade 2
- Main responsibility is to provide level 2/3support (root cause analysis, configure scope items, know resp. SAP value flow, basic how to questions ) for O2C process in alignment with industry leading practices for S/4HANA, Public Edition, working closely with clients to understand their needs and help transform those to SAP standards.
- Ready to work In Shift
- The role will involve the following:
- You will provide support for solutions that are based on SAP S/4HANA Public Edition, BTP and other SAP solutions. Good hands experience on Central Business Configuration
- Ensure ticket resolution with SLA
- Change Request: You will work with clients to gather requirements/change requset, and then develop and document solution designs that meet those requirements.
- You will ensure that the solutions you design integrate seamlessly with other systems in the client's environment, or any other additional solutions required to fully cater to requirements.
- You will oversee the testing of solutions to ensure that they meet the client's requirements and are free of defects.
- The ideal candidate shall have at least 4+ years of SAP functional experience, including at least 2 end-to-end lifecycles in S/4H, Public Edition , 1 Support Project exp( Public Cloud) .
