Job Overview
We are seeking a skilled SAP S/4HANA Process Release Management Engineer to manage and oversee the release processes, deployment strategies, and change management within SAP S/4HANA environments. The ideal candidate will have expertise in SAP Solution Manager (SolMan), ChaRM (Change Request Management), and ITIL-based release management processes, ensuring smooth and controlled software releases and system updates.
Key Responsibilities:
- Release & Deployment Management:
- Develop and maintain release schedules for SAP S/4HANA updates, enhancements, and patches.
- Implement/coordinate Change Request Management (ChaRM) to control SAP landscape changes effectively.
- Coordinate cross-functional teams to ensure smooth deployment of releases with minimal business disruption.
- Enforce governance and compliance in SAP release processes.
2.Process & Configuration Management
- Ensure best practices for SAP S/4HANA system configurations and custom developments changes.
- Coordinate / manage transport and deployment strategies using SAP Transport Management System (TMS).
- Oversee regression testing and impact analysis before releases go live.
- Automation and Tool Management
- Collaborate with development teams to ensure understanding and effective use of automation tools (e.g., Solution Manager) for software development and deployment.
3. Issue Resolution and Support:
- Act as an escalation point for release-related queries and provide L2/L3 support for urgent issues, maintaining and updating reports related to releases, and addressing issues to prevent future problems.
4. Stakeholder Coordination & Support:
- Collaborate with functional, technical, and business teams to align release strategies with business goals.
- Provide support during go-live and post-implementation phases, addressing any release-related issues.
- Conduct training and knowledge-sharing sessions on SAP release and change management processes.
5. Continuous Improvement & Compliance:
- Identify areas for automation and process improvements in release management.
- Ensure compliance with ITIL, SOX, and other regulatory requirements for SAP change and release processes.
- Monitor and track SAP system performance to enhance reliability and stability.
Required Qualifications:
- Education & Experience:
- Bachelor's or master's degree in computer science, Information Technology, Business Administration, or related field or a STEM-related field
- 5+ years of experience in SAP release, deployment, and change management within an SAP S/4HANA environment.
- Technical Skills:
- Expertise in SAP Solution Manager (SolMan), ChaRM, and Transport Management System (TMS).
- Strong knowledge of SAP S/4HANA architecture, cloud/hybrid landscapes, and upgrade methodologies.
- Experience with ABAP transports, CTS+, and Retrofit processes.
- Familiarity with DevOps, Agile, CI/CD tools, and automation for SAP landscape management is a plus.
Soft Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities to work with cross-functional teams.
- Detail-oriented with a focus on risk management and compliance.