Visteon is advancing mobility through innovative technology solutions that enable a software-defined future. Our state-of-the-art product portfolio merges digital cockpit innovations, advanced displays, AI-enhanced software solutions, and integrated EV architecture solutions. With expertise spanning passenger vehicles, commercial transportation, and two-wheelers, Visteon partners with global automakers to create safer, cleaner, and more connected journeys. Headquartered in Van Buren Township, Michigan, Visteon operates in 17 countries, employing a global network of innovation centers and manufacturing facilities. In 2024, we recorded annual sales of approximately $3.87 billion and secured $6.1 billion in new business.
To ensure the stability, performance, security, and scalability of Visteon's global SAP S/4HANA landscape by driving all BASIS, system administration, environment management, transport governance, integrations, and technical operations across multiple global sites. The role provides a robust technical foundation enabling smooth rollouts, dependable operations, and a secure system backbone.
Key Objectives of this Role
- Maintain a Stable & High-Performing SAP Environment: Ensure optimal performance, system availability, and proactive monitoring of all SAP components.
- Oversee System Architecture & Technical Operations: Handle installations, upgrades, kernel patches, support packs, cloud services, and environment refreshes.
- Manage Multi-System Landscape: Support development, QA, training, pre-production, and production systems across global time zones.
- Ensure Seamless Integrations: Support CPI, EDI, MES, PLM, OpenText, and other application integrations from a BASIS perspective.
- Implement Strong Security & Compliance: Ensure ICFR, ITGC, SoD, and audit alignment across user access, roles, and technical operations.
- Support Global Rollout: Provide BASIS support during blueprint, build, testing, cutover, and hypercare phases for all new sites.
- Transport Management & Governance: Ensure strict control, sequencing, and quality of transports across the landscape.
- Technical Issue Resolution: Diagnosis and resolution of performance issues, dumps, locks, RFC failures, job aborts, and system errors.
Key Performance Indicators
System Performance & Availability KPIs
- Production system uptime (>99.9%).
- Batch job success rate and reduction in job failures.
- Database growth optimization and HANA memory utilization benchmarks.
- Reduction of performance-related incidents (ST03N analysis).
Technical Operations KPIs
- SLA adherence for transports, refreshes, and environment requests.
- Timely application of patches and upgrades with minimal disruption.
- Stability of RFCs, queues, CPI connectivity, and host agents.
- SAP Note implementation success rate without regression issues.
Security & Compliance KPIs
- ICFR/ITGC compliance score.
- Transport governance adherence (no unauthorized changes).
- Audit findings closure within defined timelines.
- User access provisioning accuracy.
Rollout & Project KPIs
- On-time environment setup for each project phase.
- Zero critical BASIS defects leaking into go-live.
- Seamless support for cutover (transports, batch jobs, integrations, security).
- Hypercare stability score across new sites.
Key Year One Deliverables
- Stabilize SAP Technical Operations for the Live Pilot Site
oImprove system performance, job runtime, and integration reliability.
oClean up background jobs, unused RFCs, spool queues, and obsolete objects.
oEnsure CPI/EDI/MES integrations function with zero BASIS-level disruptions.
- Establish Global BASIS Governance Framework
oTransport pathway and sequencing rules across all landscapes.
oStandard monitoring framework (CCMS or equivalent tools).
oStandard operating procedures for refreshes, backups, and patching.
- Prepare Environments for Tunisia, Asia & Future Sites
oSet up new clients, systems, roles, RFCs, and batch jobs.
oSupport data migration and performance tuning for loads.
oManage transport bundles and cutover requirements.
- Execute Key Technical Upgrades
oSupport S/4HANA feature pack upgrades, kernel updates, HANA patching.
oValidate integration points after technical upgrades.
- Build Internal Documentation & Capability
oBASIS runbook for AMS and internal IT teams.
oDR/backup documentation and technical architecture diagrams.
oTroubleshooting guide for performance, dump analysis, and connectivity issues.
