Candidate with Engineering Background
Experience 5+ Years
Location Hinjewadi, Pune
Should have completed at least 1 end to end project implementation
Willingness to travel to global plants
- Global support (1st 2nd level) for the existing business processes within the SAP S/4 HANA system (focus on OpenText VIM 23.4 solution), such as:
- - Ticket handling incl. User-Support
- - System Monitoring
- - Standard Change Management E.g. Add Users as Validation Agent, maintain Teams, Config Tables and approval Limits
- - System optimization e.g. for OCR training improvements (IC4SAP 23.4)
- Acting as the effective interface between IT functions and business users by communicating requirements, status and issues
- Supporting the business team for any inquiries including systems support, improvement analyses and consultancy on existing processes
- Involvement in new implementations in different project steps like analysis, design, configuration, documentation and trainings
- Completing tasks to meet project deadlines and support agreements
- Responsible for unit testing, integration testing, user acceptance and deployment
- Assisting with development of training materials and training of key users
- Provides post-implementation process and application support
- Seeks Comprehensive Continuous Improvement (CCI) opportunities
- Analysis, conception and customizing of business processes in the area of OpenText Vendor Invoice Management
- Participation in currently running projects in area OpenText Vendor Invoice Management
Required qualifications :
- Study of Informatics, Computer Science, Information Technology or Business Administration
- Applicants, which can verify analogue content of tasks / knowledge from their former work may be considerate
- At least 5 years of professional experience (ideally in manufacturing environment) and several years of knowledge in SAP environment for the modules SAP OpenText Vendor Invoice Management
- (MQ-internal comment: Search for candidates that were part in minimum one end-to-end implementation project for OpenText VIM)
- Experience in working in an international organization in the support area
- High analytical and troubleshooting skills
- Excellent communication skills and the ability to train others
- Customizing experience in the modules OpenText VIM, especially in the area of
- - System optimization and system monitoring
- - Preparing improvement potentials for OpenText VIM Processes and OCR reading and training procedure
- - Implementing of regular changes in OpenText VIM
- Experience and detailed knowledge of business processes for Finance in the automotive industries / in a manufacturing environment is a plus
- Excellent spoken & written English skills
