SAP OCM Consultant - Implementation & Support

Role Responsibilities:

• Conduct change impact assessments to identify potential risks and determine organizational readiness for SAP implementations.
• Develop and implement change management strategies that align with project objectives and timelines.
• Engage with key stakeholders through workshops and interviews to gather requirements and build change alignment.
• Design and deliver end-user training programs to ensure effective knowledge transfer and adoption.
• Prepare and execute communication plans to maintain transparency and consistent messaging across the organization.
• Support project teams during planning and execution phases with change management activities.
• Monitor and report on key change management metrics and deliverables to ensure progress and effectiveness.
• Facilitate focus groups and feedback sessions to assess user acceptance and address concerns.
• Provide ongoing support, coaching, and guidance to stakeholders throughout transition phases.
• Collaborate with HR and other departments to embed change management practices into organizational culture.
• Identify sources of resistance and implement tailored interventions to mitigate challenges.
• Document change management reports, lessons learned, and organizational best practices.
• Assist in developing and executing strategies that improve user adoption and system utilization.
• Maintain current knowledge of SAP tools, modules, and trends relevant to organizational change.
• Continuously enhance change management processes based on feedback, data, and lessons learned.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.
• Minimum of 5 years of experience in change management within SAP environments.
• Proven experience applying OCM methodologies and tools.
• Strong functional knowledge of SAP modules and implementations.
• Proficiency in project management practices and tools.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with experience in stakeholder engagement.
• Demonstrated ability to work independently and remotely with cross-functional teams.
• Experience designing training curricula based on needs assessments.
• Analytical and problem-solving capabilities.
• Familiarity with process mapping and documentation tools.
• Proficiency with Microsoft Office Suite and project management tools.
• Ability to adapt in fast-paced, evolving environments.
• Change management certification (e.g., Prosci) is preferred.
• Willingness to travel for client engagements if required.
• Understanding of adult learning principles and instructional design.