SAP MM/SCM Consultant with APO Exposure

Role summary 

Support SAP MM/SCM processes and related procurement integrations, with standby capability for SAP APO retention support. 

Must-have skills 

• Purchasing, inventory, invoice verification and master data 
• SAP MM/SCM configuration and production support 
• Ariba and Concur integration exposure 
• SAP APO support exposure 
• Testing, data correction and minor-change delivery 

Key responsibilities 

• Resolve procurement and supply-chain incidents 
• Support master-data and integration issues 
• Coordinate with SAP technical and retained infrastructure teams 
• Provide best-effort APO availability and retained-data support 
• Support testing and production validation 

Project-specific requirements 

• Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one. 
• Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation. 
• Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors. 
• Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation. 
• Experience estimating minor changes, supporting testing and validating production releases. 
• Ability to distinguish active SCM support from APO best-effort/retention support. 

Experience during supply-chain business peaks and cross-functional incidents.