Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire SAP GTS Lead This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Notice Period: Immediate-15 days
Contract: Longterm Contract
Work: PAN INDIA
Min:10+ Years
Key Responsibilities
- Engage with business stakeholders to elicit and document functional non-functional requirements (BRD, FRD, user stories with acceptance criteria).
- Perform gap analysis, process mapping (ASIS/TOBE), and propose improvements aligned with GTS standards.
- Configure, validate, and support solutions in the target platform(s) (e.g., ServiceNow modules, SAP functional areas, Salesforce clouds) in partnership with technical teams. Draft and execute test plans/cases; drive UAT signoff and production readiness.
- Maintain functional documentation, configuration workbooks, and SOPs; support release notes.
- Contribute to backlog grooming, sprint ceremonies, and defect triage in an Agile/DevOps environment.
- Ensure adherence to ITSM/ITIL processes (Incident, Problem, Change), internal controls, and data privacy security guidelines. Provide L3 functional support during hypercare and postgo-live stabilization.
- Track KPIs for solution adoption and process performance; recommend iterative enhancements.
- Required Qualifications Experience Experience: 36 years in a functional/consulting role within enterprise technology or shared services (preferably in GTS/IT).
- Proven exposure to one or more platforms: ServiceNow, SAP (e.g., MM/SD/FI/CO/PP/SuccessFactors/Ariba), Salesforce, Workday, or equivalent enterprise applications.
- Strong business analysis skills: process mapping, user story writing, acceptance criteria, and test planning.
- Working knowledge of Agile/Scrum, Jira/Azure DevOps, Confluence, and ITIL processes.
- Preferred/Good-to-Have Certifications (any one):
- ITIL v3/v4, Certified Business Analysis Professional (CBAP/CCBA), PSM/CSM, ServiceNow CSA/ITSM, SAP Associate, Salesforce Administrator. Experience with integrations (REST/SOAP), basic data mapping, reporting/analytics.
WHAT'S ON OFFER:
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information] Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS:
Consultant Name : varra Chaitanya
Avensys Consulting Pte Ltd EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy
