RESPONSIBILITIES
Functional Support
- Lead the end-to-end design of integrated SAP solutions aligned with manufacturing processes including Production Planning (PP), Materials Management (MM), and Warehouse Management (WM).
- Architect scalable, secure, and maintainable SAP solutions that optimize manufacturing workflows, supply chain management, and financial operations.
- Define and enforce adherence to SAP best practices, standards, and governance frameworks tailored for the manufacturing industry.
- Translate complex operational and business requirements into comprehensive, functional, and technical SAP designs.
- Collaborate with SAP Basis, security, and development teams to ensure smooth solution deployment.
Operational Stakeholder Engagement & Change Leadership
- Foster close collaboration with manufacturing operations, supply chain, production planning, warehouse management teams to deeply understand business challenges and opportunities.
- Conduct workshops, gather requirements, validate solutions, and co-create business processes that maximize SAP value.
- Develop and execute change management plans to influence and motivate leaders and users to adopt SAP systems effectively.
- Champion SAP usage improvements, promoting faster business value realization by addressing user pain points and operational bottlenecks.
- Act as a trusted advisor and bridge between business and IT, translating technical concepts into business language and vice versa.
Technical Leadership & Team Collaboration
- Provide clear functional leadership to SAP configuration and development teams, ensuring designs meet business and technical objectives.
- Review and approve all functional and technical specifications related to SAP manufacturing and integration components.
- Lead SAP functional testing efforts and support end-user training initiatives.
- Facilitate and lead cross-functional collaboration between SAP functional, technical, and business teams.
- Identify and mitigate project risks related to solution complexity, integration, or user adoption challenges.
Integration & Innovation
- Oversee seamless integration between SAP and non-SAP systems, leveraging technologies like IDocs, BAPIs, APIs, and middleware platforms.
- Evaluate and assess innovative SAP solutions and emerging technologies; knowledge in SAP S/4HANA Manufacturing will be considered an asset.
- Drive continuous innovation initiatives to digitize manufacturing processes, improve information flows, and enable real-time data-driven decision making.
Project Support & Governance
- Support SAP projects including implementations, upgrades, rollouts, and ongoing enhancements with manufacturing focus.
- Establish architecture governance processes to ensure solution consistency, compliance, and maintainability.
- Develop and maintain comprehensive documentation covering solution architecture, business processes, integration flows, and compliance audits.
- Monitor KPIs related to SAP system usage, performance, and business impact, recommending corrective actions as needed.
PROFILE
- Bachelor's degree or higher in Information Technology, Computer Science, Engineering, Business Administration, or related field.
- Minimum 5 to 7+ years of SAP functional support experience with strong emphasis on manufacturing and office furniture or related discrete manufacturing environments.
- Proven expertise in multiple SAP ERP platforms, such as SAP 4.7, and SAP ECC 6.0, with the ability to adapt to evolving system architectures.
- Expertise in SAP manufacturing modules: Production Planning (PP), Materials Management(MM), and Warehouse Management (WM).
- Demonstrated track record working directly with operations teams and business leaders, with strong influencing, stakeholder management, and change leadership skills.
- In-depth knowledge of SAP integration technologies such as IDocs, BAPI, SAP PI/PO, APIs, and middleware solutions.
- Hands-on experience in SAP S/4HANA manufacturing functional design and solution delivery strongly preferred.
- Strong analytical, problem-solving, and decision-making skills with the ability to balance strategic thinking and operational execution.
- Excellent verbal and written communication skills, including workshop facilitation, presentation, and documentation.
- Experience working within agile and/or waterfall project delivery methodologies.
- Proven ability to drive SAP adoption and continuous process improvement in complex manufacturing settings.
Preferred Qualifications
- SAP certifications in relevant modules (e.g., SAP PP, MM, WM).
- Familiarity with compliance frameworks specific to manufacturing (e.g., ISO standards, SOX controls).
- Project management certification (PMP, Prince2, Agile Scrum) is a plus.
Personal Attributes
- Strategic thinker with a proactive, hands-on approach to solving manufacturing operational challenges via SAP.
- Collaborative leader skilled at uniting cross-functional teams to achieve shared goals.
- Resilient and adaptable, able to lead through ambiguity and complexity in a fast-paced manufacturing environment.
- Strong sense of ownership, accountability, and continuous learning mindset.
- Passion for innovation and driving sustainable improvements that impact business outcomes.