Responsibilities :
A day in the life of an Infoscion
As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines
Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities:
Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data
Awareness of latest technologies and trends
Logical thinking and problem-solving skills along with an ability to collaborate
Ability to assess the current processes, identify improvement areas and suggest the technology solutions
One or two industry domain knowledge Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur, Mysore and Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.
Technical and Professional Requirements:
Minimum 5+ years of SAP FSM implementation experience with at least 2 full lifecycle projects.
Proficiency in SAP FSM configuration, customization, and integration.
Exposure to SAP CPI, groovy scripting, and Jaspersoft reporting.
Knowledge of SAP CRM/C4C Service module and SAP S/4 HANA Service/Customer Service modules preferred.
Familiarity with SSAM (SAP Service and Asset Manager) is an advantage.
SAP FSM certification is desirable.
