Summary
The people here at Apple don't just build products we craft the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that support the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Does an exciting, multifaceted, dynamic environment catch your attention Do you have passion to design complex solutions that deliver amazing customer experience Do you want to leave the world a better place than you found it Great! Consider joining us! Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn't have imagined and now can't imagine living without. If you're motivated to a make a real impact and has the passion for innovation, a career with Apple might be your dream job. Our SAP team is part of Apple's Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, fulfillment, service and enterprise accounting for Apple's business units. We work with multiple Apple business functions including Retail, Operations, Services, AppleCare and Finance.
Description
The successful candidate will work closely with business and technical teams in multiple locations and time zones. The role requires support of complex enterprise solutions in a highly customized landscape and holds responsibility of the aspects including : Status monitoring and reporting within the team and senior management Identify, diagnose, and resolve software problems reported by users or monitoring tools, analyse error logs, tickets, and system behaviour Collaborate with stakeholders from Business and application teams (internal and external) Monitor incident queues, prioritise issues based on severity and business impact Provide clear and timely communication on issue status and resolution, create knowledge base articles, FAQs, and quick guides Monitor application availability, performance, and integrations Perform RCA, Post Mortem Analysis, Identify long-term fixes Ensure data handling follows company & regulatory guidelines Status monitoring and reporting within the team and senior management
Minimum Qualifications
- Bachelor's or equivalent experience or Master's Degree from accredited university in Computer Science/ Information Technology/ Accounting / Finance
- 4 to 8 years of demonstrable experience in system design, configurations and customizations of S/4 HANA SAP Finance full life cycle implementation
- Proven expertise in some or all core S4 finance modules like GL, AP, AR, Asset Accounting, Controlling, Treasury, etc
- Conversant in building integrated solutions using different technologies/ framework
- Exposure working as System Architect/ Lead role on medium to large-sized SAP projects involving multiple systems integration and automation
- Problem solver backed up with strong quantitative and diligent skills
- Good communication and interpersonal skills.
Preferred Qualifications
- Exposure to DevSecOps methodologies, Cloud Application development (SAP Cloud Platform / BTP or Others) etc.
- Exposure to automation and optimization of finance processes and analytics, demonstrating AI/ ML/ GenAI based solutions
