SAP FICO Consultant L2 Support (S/4 HANA)

Job Summary

We are seeking a skilled SAP FICO L2 Consultant to provide application support, issue resolution, and continuous improvement for SAP S/4 HANA Finance systems. The ideal candidate will have strong hands-on experience in SAP FI and CO modules, with a focus on production support, incident management, and minor enhancements.

Key Responsibilities

L2 Application Support & Incident Management

- Provide Level 2 support for SAP FICO incidents, service requests, and problem management.

- Analyze, troubleshoot, and resolve issues within defined SLA timelines.

- Perform root cause analysis (RCA) and coordinate with L3/technical teams.

- Monitor and support daily system operations and batch jobs.

SAP FI (Financial Accounting)

- Support FI modules: GL, AP, AR, AA, Bank Accounting.

- Assist in month-end and year-end closing activities.

- Handle minor configuration changes.

SAP CO (Controlling)

- Support Cost Center Accounting, Internal Orders, Cost Elements.

- Assist in allocations and period-end processes.

Integration & Cross-Module Support

- Support FI-MM, FI-SD integration issues.

- Work with cross-functional teams for issue resolution.

Enhancements & Change Management

- Support minor enhancements and prepare functional specs.

- Coordinate with ABAP team.

Testing & Documentation

- Support testing cycles and maintain documentation.

Required Skills & Qualifications

- 5+ years of SAP FICO experience.

- Strong FI and basic CO knowledge.

- Experience with S/4 HANA preferred.

- Knowledge of GST / Indian taxation.

- Strong analytical and communication skills.

Preferred Skills

- AMS environment experience.

- Knowledge of ServiceNow or similar tools.

Key Competencies

- Problem solving

- SLA-driven delivery

- Team collaboration

- Customer focus