About the Company
We are a leading organization committed to delivering innovative solutions in the SAP domain, fostering a culture of collaboration and excellence.
About the Role
The SAP OTC Consultant will play a crucial role in providing technical and functional support to the business, ensuring smooth operations and effective problem resolution.
Responsibilities
- Providing technical and Functional support to Business on day to day issues
- Provide support to resolve L2 and L3 issues within the SLA
- Follow change management process to deploy Production Fixes and Problem Tickets
- Actively Monitor the Interfaces and support Business KPIs
- Demonstrates Business knowledge to support Business Process and RCA on issues
- Coordinate cross-functional activities between towers and technical teams on integrated issues
Qualifications
- 4+ Year in SAP SD Functional HANA
- Location of Requirement: Bangalore
Required Skills
- SAP Technical, Configuration, and Business knowledge in SD module
- Extensive knowledge of sales & Distribution sub-modules along with integration with SAP MM, TM, GTS and FI module
- End to end Process knowledge related to SAP
- Good Knowledge in Mastadata setup mainly in the area of Equipment Masters, Setup of InstallBase and warranty
- Should have knowledge in error handling of Idocs and data file
- Knowledge in addressing AIF error hands-on
- Good Knowledge in Contracts and SD Billing
Preferred Skills
- Exposure to Incident management tools and terminologies
- Hands on experience of SAP ABAP
- Understand integrations with non-SAP applications
- Understanding of change management process
- Exposure to S/4 HANA
Pay range and compensation package
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace.
