About the Company
Desired Competencies (Technical/Behavioral Competency)
Location Kolkata
About the Role
Must-Have (Ideally should not be more than 4-5)
Responsibilities
- Provide subject matter expertise on SAP's best practices for implementing SAP CRM business processes.
- Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applications.
- Should have functional proficiency in SAP middleware's, IDoc interfaces, Master Data Template configurations and replications.
- Should have good experience / strong domain knowledge CRM area especially with regards to Utilities industry.
- Strong understanding of business processes behind customer programs.
- Define and execute unit test, integration test and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation, testing, and post-Go Live Support.
Qualifications
Good-to-Have
- Should be able to provide workload estimations for a functional need based on predefined calculation strategies.
- Should be able to conduct detailed design meetings directly with the client to finalize the functional need.
- Work collaboratively with cross-functional and technical teams with minimal supervision.
- Should be highly self-motivated, self-driven and independent in daily operations.
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