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SAP CRM Functional Consultant

10-20 Years
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Job Description

  • 10+ years of overall SAP experience in a functional/technical/user role
  • Must have a good understanding of business processes, particularly Utility Industry shared services.
  • Must have excellent customer-facing and soft skills, solution-oriented, looking for win-win opportunities.
  • Must have experience in managing multiple initiatives.
  • Analyze business requirements and perform fit-gap analysis to come up with required Configuration and Development items.
  • Configuration of SAP system to support business requirements using Web UI Configuration tool set.
  • Strong SAP- ISU/CCS CRM Functional and configuration problem-solving skills.
  • Five+ years of experience in the SAP Module CRM deep understanding of the integration to the SAP ERP
  • Experiences in implementation projects, requirements taking, SAP CRM configurations, testing, and start-up support.
  • Functional analysis and testing (SAP Portal / SAP CRM)
  • Communication, training, assistance to users (internal/external) and pre-sales
  • In-depth knowledge of SAP CRM Service Module, CRM sales and marketing, and Interfaces with ECC Good understanding of cross-domain functionalities, dependencies, and cause-effect fundamentals
  • Sales contracts, quotations, and sales order document type, item category, and item category determination
  • Transaction Settings for Service Order Processes, Service Order Quotations, Service Plans, Service Confirmation, Service Contracts, Service complaints and returns

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Open to candidates from:
Indian

About Company

PGC Digital, the brand identity of PradeepIT Global Consulting Pvt Ltd, is a Singapore-based global IT services and consulting company. As a trusted partner of SAP, Microsoft, Salesforce, and AWS, we provide enterprise solutions, IT consulting, automation, and IT-enabled services worldwide. Headquartered in Singapore, with an offshore delivery center in Bangalore, India, we have a strong presence in the UK, USA (Florida), Canada, UAE, and India. Our Bangalore hub drives innovation and global operations. Key Highlights 750+ Employees Worldwide (598+ in India) CMMI Level 3 & ISO 9001 & 27001 Certified Great Place to Work® & Best Place to Work for Women Business Units IT Consulting – Digital strategy, advisory, and transformation Enterprise Solutions – CRM, ERP, HCM, HXM implementation ITeS – BPO, KPO & Call Center Services Automation & IT Support Services – AI-driven & infrastructure solutions Engagement Models Extended Team | Dedicated Team | Managed Services | ODC | Staff Augmentation Expertise SAP ECC to S/4HANA Migration Data Management – ETL, SAP Datasphere, SAP MDG Cloud, AI, and Digital Transformation We help businesses achieve agility, scalability, and innovation.

Job ID: 122153381

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