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Minimum Qualifications:
Bachelor's Degree in IT/related discipline and/or equivalent SAP
certifications.
12-15 years of support, configuration, and testing experience in SAP
modules that support
the CRM value stream with the core competencies listed below:
o SAP CRM Competencies Required (SAP CRM, WebUI/Portal, Middleware/IDOCs):
Service Process: Agreement management, Contract process, Change
Process management, Order creation, Debit/Credit memo process, Master
data management, Business Partner, IBase/Equipment's, Middleware
monitoring, Interfaces exposure, Communication methods API/IDoc flow,
Workflow's, Actions/Event management.
Sales Process: Sales Contracts, Sales Orders, Free of Charge process,
Individual Dropship Orders.
o Working knowledge of other SAP modules integrated with SAP CRM core
competencies required Order to Cash, Master Data Governance, Business
Intelligence (Reporting, Data Visualization, and Performance Analytics).
Experience of working with SAP Security process (and the use of
FFID) and find, test,
and implement SAP OSS request/notes for given incidents and issues resolution.
Experience of working with various middleware technologies and
solutions, within and
outside of SAP.
Experience of working with creating, modifying, scheduling, and
monitoring SAP CRM
related jobs and job plans in a global environment using jobs
scheduling tools and
applications.
Experience with a minimum of 4 full SAP implementations in the CRM
space, preferably
at least 1 with S/4HANA.
Experience of independently debugging ABAP codes to find solutions.
Working knowledge of ITIL Incident, Problem, and Change Management
methodologies.
Experience working on multiple projects and meeting project goals on time.
Strong written and verbal communication skills.
Ability to maintain critical thinking while balancing multiple tasks.
Ability to work well within a team, focusing on building
relationships with all project
stakeholders.
Proven ability to learn new skills, technologies, and passion for
conveying knowledge.
Understand business needs, build strategic partnerships, and
document and implement
software solutions.
Experience with pricing, IDOCs, and Integrations.
Preferred Qualifications:
Experience directly within a large ERP systems footprint in a
global, multinational
environment in the Chemical Manufacturing / Process industry.
Experience managing relationships with 3rd party vendors and teams.
Able to successfully manage core responsibilities independently or
with limited oversight.
S/4 HANA certification.
Ability to maintain critical thinking while balancing multiple tasks.
Ability to work well within a team, focusing on building
relationships with all project
stakeholders.
At ESG, we pride ourselves on delivering world-class integrated business, technology, and process solutions globally. As a distinguished business consulting company, we specialize in both Business functions and Information Technology, recognizing that today's technology shapes tomorrow's life. Our commitment lies in leveraging functional and domain expertise, a global delivery model, and cutting-edge technology practices to empower companies and unlock their business potential.
Job ID: 138864723
