- The Master Data Governance & Quality Analyst is responsible for establishing, enforcing, and continuously improving data governance standards and data quality controls across enterprise systems (e.g., SAP S/4HANA and downstream platforms).
Goal of function:
- Main tasks:
- Data Governance Framework & Policies
- Support definition and implementation of:
- Data governance policies
- Data standards
- Naming conventions
- Data ownership and stewardship models
- Ensure data domains (e.g., Customer, Vendor, Material, Finance) have:
- Defined owners
- Clear business rules
- Approval workflows
- Enforce governance processes for:
- Data creation
- Data change
- Data deactivation
- Support implementation and ongoing maintenance of information governance tooling (e.g., Collibra or similar platforms), including:
- Business glossaries and data definitions
- Data domain, ownership, and stewardship metadata
- Data policies, standards, and rule documentation
- Lineage, classification, and critical data element (CDE) attributes (where applicable)
- Data Quality Management
- Define and maintain data quality rules (accuracy, completeness, validity, timeliness).
- Perform regular:
- Data profiling
- Data validation
- Reconciliation checks
- Identify:
- Data defects
- Root causes
- Process gaps
- Drive corrective and preventive actions with IT and business teams.
- Monitoring & Reporting
- Develop and maintain data quality dashboards and KPIs.
- Publish and maintain governance and data quality metrics, definitions, and ownership information within information governance platforms for leadership visibility and audit readiness.
- Report on:
- Data quality trends
- Compliance with standards
- High-risk data issues
- Provide insights to leadership on:
- Data risks
- Improvement opportunities
- Stakeholder Engagement
Internal:
- Business Data Owners
- Data Stewards
- SAP COE / IT
- Analytics & Reporting teams
- Risk, Audit, and Compliance teams
Responsibilities:
- Act as a trusted advisor on data quality and governance.
- Facilitate governance forums and working groups.
- Educate stakeholders on:
- Data standards
- Roles and responsibilities
- Best practices
- Support and enable Data Owners and Data Stewards in using information governance tools by defining standards, templates, and usage guidelines.
- Process & Control Integration
- Embed data governance into:
- Business processes
- System workflows
- Change management
- Ensure data controls align with:
- SOX
- GDPR
- Regulatory requirements
- Support audits and regulatory reviews related to data.
- Continuous Improvement
- Identify opportunities to:
- Automate data quality checks
- Reduce manual data corrections
- Improve data lifecycle management
- Support:
- Master Data Governance (MDG) initiatives
- Data transformation programs
- S/4HANA or ERP modernization efforts
- Contribute to the evolution and adoption of information governance tooling capabilities in collaboration with Data Leads, IT, and tool vendors.
- Stakeholder Engagement
- SAP Service Lead
- SAP Data Lead (future-state)
- SAP Functional Leads
- Business Process Owners
- GBS Operations teams
- Data Lead / Governance Lead
- AMS Partners
- System Integrators
- Data tool vendors (if applicable)
- Responsibilities:
Act As Primary Point Of Contact For Data Issues
- Communicate data risks and impacts to business
- Provide data quality and performance reporting
Key Performance Indicators
- Service availability and reliability
- Service Quality & performance
- Operational Excellence
- Risk & compliance
Qualifications And Experience
- Required training and education:
Bachelor's or Master's degree in Computer Science, Information Technology, Data Management or a related field.
- Required professional experience (in years):
- 15+ years in SAP Master data management, specifically in S/4HANA implementation or support.
- Proven experience in SAP domains: Material Master, Business Partner (Customer/Vendor), or Finance
- Important personal qualities:
- Strong stewardship mindset: Acts as a custodian of enterprise data, ensuring accuracy, consistency, and adherence to governance standards.
- Analytical and detail-oriented: Demonstrates high rigor in defining, validating, and monitoring data quality rules, metrics, and controls.
- Structured and methodical: Applies disciplined approaches to data profiling, issue analysis, root cause identification, and documentation.
- Influence without authority: Effectively guides data owners, stewards, and stakeholders toward governance compliance through expertise and collaboration.
- Clear and precise communicator: Translates complex data concepts, rules, and quality findings into clear, actionable guidance for business and technical audiences.
- Policy- and control-conscious: Understands regulatory, audit, and compliance expectations and embeds them into governance practices and artifacts.
- Collaborative and facilitative: Works constructively across business, IT, and analytics teams to align definitions, standards, and quality outcomes.
- Tool- and process-oriented: Values structured use of governance and data quality tools and processes to ensure transparency and repeatability.
- Continuous improvement mindset: Proactively identifies opportunities to strengthen governance frameworks, data quality controls, and lifecycle management.
- Professional persistence: Demonstrates patience and consistency in enforcing standards and driving adoption in complex, matrixed environments.
- Other specialized knowledge:
c) IT skills
- Strong hands-on experience in SAP Master data Management configuration, Business Partner (BP) setup, and Data Replication Framework (DRF).
- Experience with SAP Information Steward, SAP Data Services, or similar data profiling tools.
- Knowledge of SAP modules (MM, SD, FICO) and how master data impacts end-to-end business processes.Experience with Business Rules Framework Plus (BRF+) and workflow modelling.
- Hands-on experience with information governance or metadata management platforms (e.g., Collibra, Alation, Microsoft Purview, or similar).
- Excellent analytical and problem-solving abilities, with high attention to detail, Effective communication skills for interacting with business stakeholders and technical teams, Ability to manage multiple tasks, tickets, and priorities in a fast-paced AMS environment and experience documenting data policies, functional specifications, and data dictionaries.
d) Product knowledge
Core SAP & Technical Skills
- Strong expertise in SAP S/4HANA Run Operations
- Solid understanding of:
- SAP Finance (FI/CO)
- SAP Logistics (MM, SD, PP, WM/EWM)
- SAP Basis & Technical Operations
- SAP Fiori, Authorizations, Interfaces
- Familiarity with SAP Solution Manager, Focused Run, ChaRM
- Understanding of SAP integrations (CPI, PI/PO, third-party systems)
SAP Products
- SAP S/4HANA
- SAP BW/4HANA / SAC
- SAP Solution Manager / Focused Run
- SAP Fiori & UI5
- SAP CPI / PI-PO
- Supporting Platforms
- ITSM tools (ServiceNow preferred)
- Monitoring tools (SAP ALM, APM, AIOps)
- Cloud platforms (AWS / Azure / GCP SAP workloads)
5 ) Special personal requirements:
- Travel upto 20% can be expected
- Ability to support CET timezone (End state will include US as well, need to revisit this at a later time)
