SAP APO & PPDS LEAD

About Birlasoft:

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities.

About the Job – We are looking for SAP APO LEAD.

Educational Background – Any Graduate.

Experience-12+ years.

Location-Noida/Pune/Chennai/Mumbai/Bangalore/Hyderabad

Job Summary

We are looking for an experienced SAP SCM APO Consultant to support an AMS-based SAP landscape. The role involves end-to-end support of APO processes including demand planning, supply network planning, and production planning, ensuring stable and optimized supply chain operations.

Key Responsibilities

AMS / Support Responsibilities

• Provide L2/L3 AMS support for SAP APO processes

• Handle incidents, service requests, problem management, and minor enhancements

• Perform root cause analysis (RCA) and implement permanent fixes

• Monitor and ensure SLA adherence and ticket closure efficiency

• Support planning cycle activities

• Coordinate with cross-functional teams for issue resolution

• Maintain documentation, KT materials, and SOPs

• Drive continuous improvement initiatives

SAP APO Functional Responsibilities

• Demand Planning (DP) – Forecasting, planning books, macros

• Supply Network Planning (SNP) – Heuristics, CTM, deployment

• Production Planning & Detailed Scheduling (PP/DS)

• Resolve planning inconsistencies and master data issues

• Support integration with ECC

• Work on CIF integration and data consistency

Integration & Technical Responsibilities

• Support APO–ECC integration

• Monitor CIF queues and background jobs

• Resolve planning and integration issues

• Work with ABAP team for debugging

Governance & Process Excellence

• Follow ITIL processes

• Participate in ticket trend analysis

• Drive process improvements and automation

• Support audit and reporting needs