Salesfore Data Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesfore Data Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Salesforce Data Analyst - Position Description
Position Title Salesforce Data Analyst
Role Reports To Managing Consultant
Organisational Vision and Mission
NTT DATA's vision is to create a smarter, more connected and sustainable society by using technology to solve real-world challenges and improve how people live and work.
In practice, this means helping governments, enterprises and communities modernise responsibly, securely and at scale, while delivering meaningful social and economic outcomes.
Our mission is to accelerate client success and positively impact society through responsible innovation.
We do this by focusing on:
. Enabling innovation through data, cloud, AI and platform modernisation
. Delivering secure, resilient and compliant technology solutions
. Building long-term partnerships based on trust, quality and measurable results
NTT DATA Values
Our values are our standards for behaviour, ethics and priorities that shape our culture, signaling how employees should interact with one another, customers and the community.
. Respect every voice.
We grow by listening. We invite different viewpoints, honour every background, and encourage sharing perspective to learn from one another.
. Think big. Be bold.
We stretch beyond what's expected. Curiosity fuels us, ambition drives us, and innovation is how we push boundaries to shape the future.
. Deliver the outcome.
We build trust by keeping our word. We act with integrity and hold ourselves accountable - always choosing the right thing.
. Win together.
We lift each other up. We collaborate across borders, share openly, and succeed as one global team.
Key Responsibilities
As a Salesforce Data Analyst, your role responsibilities will be to:
. Collect, clean, and validate data from Salesforce and integrated systems to ensure accuracy and completeness.
. Develop and maintain dashboards and reports to provide actionable insights.
. Perform data analysis to identify trends, patterns, and anomalies that inform business decisions.
. Collaborate with functional consultants, developers, and business stakeholders to define data requirements and reporting needs.
. Ensure compliance with data governance, security, and privacy standards.
. Support data migration and integration activities during Salesforce implementations.
. Document data models, data flows, and reporting logic for transparency and maintainability.
. Participate in backlog refinement and sprint planning for analytics-related tasks.
. Complete mandatory training and maintain certification levels.
. Identify and raise potential risks related to data quality or reporting accuracy.
Knowledge and Attributes
. Analytical Thinking - Ability to interpret data, identify trends, and provide clear insights to support business decisions.
. Attention to Detail - Ensures accuracy and consistency in data analysis, reporting, and documentation.
. Basic Salesforce Knowledge - Understanding of Salesforce data structures, reporting tools, and dashboards.
. Data Visualization - Familiarity with creating simple dashboards and reports using Salesforce CRM Analytics or similar tools.
. Problem-Solving - Ability to troubleshoot data issues and propose practical solutions.
. Communication Skills - Comfortable explaining data findings to non-technical stakeholders in clear, simple language.
. Collaboration - Works effectively with consultants, developers, and business teams to meet data and reporting needs.
. Adaptability - Willingness to learn new tools and techniques as required.
Academic Qualifications and Certifications
. Bachelor's degree or equivalent in Data Science, Business Analytics, Information Systems, or related discipline.
. Salesforce Certified Administrator and CRM Analytics (Tableau CRM) Certifications (preferred).
. Additional certifications in data analytics or visualization tools (e.g., Tableau, Power BI) (highly desirable).
Required Experience
. 1-3 years of experience in data analysis, reporting, or business intelligence within Salesforce environments.
. Hands-on experience with Salesforce CRM Analytics or similar BI tools.
. Good understanding of Salesforce data model, security model, and reporting capabilities.
. Familiarity with data migration, cleansing, and integration processes.
. Familiarity with SQL and data querying techniques.
. Exposure to Agile delivery methodologies.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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