Key Responsibilities
- Seeking an experienced technology architect with deep expertise in Salesforce and Microsoft Dynamics CRM, as well as middleware and cloud integration. This role blends hands-on architecture and delivery with presales solution consulting.
- The ideal candidate will play a pivotal role in both winning new business and driving project execution, flexibly contributing to CRM, integration, and cloud projects based on priority.
- Architect, design, and implement enterprise solutions using Salesforce and Microsoft Dynamics 365 across Sales, Service, and ERP domains.
- Lead integration of CRM applications with internal and third-party systems using middleware (MuleSoft, Informatica, BizTalk, Apache Kafka, etc.) and native cloud services.
- Analyze business requirements, provide technical architecture designs, and advisory support for cloud and hybrid deployments.
- Drive and support presales activitiesincluding solutioning, preparation of technical proposals, estimation, architecture presentations, and collaborating with sales teams to win new opportunities.
- Participate in client discovery, requirements gathering, and solution workshops to translate business needs into technology roadmaps.
- Develop and present solution demos, proof of concepts (PoCs), and high-level design documentation for prospect and client engagements.
- Serve as a subject matter expert on CRM extensibility, integration best practices, security, and compliance.
- Provide technical oversight to project teams, conduct code reviews, and establish architecture standards.
- Mentor junior architects, collaborate across multi-disciplinary teams, and support DevOps practices.
- Remain flexible to lead/support other enterprise projects (ERP, analytics, AI, automation, etc.) as organizational needs evolve.
Required Experience & Skills
- 15+ years of combined Salesforce and Microsoft Dynamics architecture, customization, and deployment experience.
- Proven experience in pre-sales or technical solution consulting: preparing proposals, estimations, and delivering technical presentations to clients.
- Hands-on integration experience using middleware (MuleSoft, Informatica, BizTalk) and cloud APIs with ERP, HCM, or custom platforms.
- Proficiency with cloud platforms (AWS, Azure, GCP), REST/SOAP API design, ETL/data migration, and hybrid/multi-cloud integration scenarios.
- Experience with secure, scalable, and resilient solution design including data security and compliance.
- Excellent client communication, stakeholder management, and workshop facilitation capabilities.
- Salesforce and MS Dynamics architect certifications preferred.
