Salesforce Solution Architect

**About OSF Digital:

** OSF Digital is a leading global digital transformation partner, specializing in delivering innovative commerce and customer experience solutions. With deep expertise in Salesforce and a strong track record of successful implementations, OSF Digital helps organizations accelerate growth, enhance customer engagement, and achieve measurable business outcomes.

**Role Overview:

** As a Salesforce Solution Architect, you will:

- Collaborate with clients to understand functional and technical requirements, engineering solutions that leverage Salesforce Core capabilities, with a strong emphasis on Service Cloud.

- Work closely with client architecture and technical leads to validate proposed designs, ensuring alignment with business objectives.

- Prepare comprehensive solution designs, including Entity Relationship Diagrams (ERD) and integration strategies.

- Document design notes for user stories and review options with technical architects and developers.

- Oversee implementation processes to ensure quality and integrity of the design, providing technical guidance throughout the development lifecycle.

- Analyze high-level project needs, draft solutions, prepare roadmaps, and list use cases.

- Assist in preparing project estimates to ensure feasibility and alignment with client expectations.

- Collaborate with Project Managers, Business Analysts, and End Users to architect technology solutions that meet current and future needs.

- Lead technical requirements gathering sessions and oversee the creation and maintenance of application and system documentation.

- Manage integration processes effectively and design secure, high-performance technical solutions leveraging Salesforce Core.

- Communicate technical solutions and design trade-offs effectively to business stakeholders.

- Stay current with Salesforce best practices, support mechanisms, procedures, and limitations.

- Anticipate and highlight architectural risks, manage risk areas proactively, and provide mentorship to project teams.

**Requirements & Competencies:

- Minimum 3+ years of Salesforce Solution Architecture experience, including designing technical solutions spanning multiple platforms with data and systems integration, focusing on Service Cloud.

- 3+ years of experience handling client-facing projects in systems development and business consulting.

- Significant experience providing technical guidance for application development to support business and product strategies.

- Ability to lead technical requirements gathering sessions and manage integration processes.

**Skill Set:

- Experience with Salesforce Core Clouds.

- 3+ years of involvement in developing custom Salesforce applications. - 3+ years in System-to-System integration and distributed architectures.

- Strong Salesforce systems integration and implementation experience.

- Proficiency in preparing documentation using tools and grooming user stories in Agile platforms such as JIRA.

If you are passionate about architecting innovative Salesforce solutions and driving successful client outcomes, we encourage you to apply.