Salesforce Solution Architect

Mandatory Certifications

Salesforce Integration Architect

Salesforce Identity & Access Management Architect

Salesforce Sharing & Visibility Architect

At least one Salesforce Specialist Certification (SFMC, SFDC, FSC, etc.)

Good to Have

TOGAF Certification

Role Overview

A Salesforce Solution Architect is responsible for translating complex business requirements into scalable, secure, and elegant end-to-end Salesforce solutions. They act as a bridge between business stakeholders and technical teams, ensuring solutions leverage Salesforce capabilities while maintaining best practices and alignment with business goals.

Key Responsibilities

- Gather, analyze, and document complex business requirements.

- Design comprehensive Salesforce solutions including data model, security, automation, integrations, and reporting.

- Prepare and present Solution Design Documents (SDD).

- Collaborate with Technical Architects, Developers, QA, and Business Analysts.

- Define and oversee data migration strategies.

- Assess system impacts, dependencies, and risks.

- Guide development teams to ensure solution alignment with best practices.

- Facilitate workshops and architecture review sessions.

Technical Skills

- Expertise across Salesforce Clouds (Sales, Service, Experience, Marketing, CPQ).

- Mastery of declarative configuration (Flow, Process Builder, Validation Rules, Security).

- Strong Salesforce data modeling and migration knowledge.

- Requirements gathering and business analysis.

- Understanding of UX and design best practices

Tools & Platforms

- Lucidchart, Microsoft Visio, Confluence, Google Docs.

- Salesforce Setup, Flow Builder, Process Builder, Data Loader.

- Microsoft PowerPoint, Google Slides.

Soft Skills

- Strong business acumen.

- Excellent communication and presentation.

- Facilitation and negotiation skills.

- Ability to simplify complex concepts.

- Collaborative and consultative mindset.