We are seeking an experienced Salesforce QA Engineer with strong expertise in both manual and automation testing within the Salesforce ecosystem.
The ideal candidate will have hands-on experience validating Salesforce features, integrations, customizations, and workflows across multiple clouds, while ensuring adherence to industry-standard QA practices.
This role involves test planning, test execution, automation framework development, and close collaboration with functional and technical teams.
Key Responsibilities
Quality Assurance & Testing :
Develop, execute, and maintain comprehensive test plans, test cases, and test scripts for Salesforce applications across Sales Cloud, Service Cloud, Experience Cloud, and custom modules.
Perform functional, regression, UI, integration, and system testing for Salesforce enhancements, customizations, flows, Apex components, and third-party integrations.
Conduct manual testing for complex business flows and ensure defect-free deployment across sandbox and production environments.
Implement automation testing using tools such as Selenium WebDriver, TestNG, Provar, or equivalent frameworks.
Validate Apex classes, triggers, and flows using appropriate testing strategies, including Apex test classes and automation test coverage.
Test Automation & Framework Development
Design, build, and maintain scalable automation frameworks tailored for Salesforce environments.
Integrate automated tests into CI/CD pipelines using tools such as Jenkins, GitLab CI, or Azure DevOps.
Identify automation opportunities and optimize test execution to accelerate release cycles.
Defect Tracking & Release Management
Log, track, and prioritize defects using tools such as JIRA or Azure DevOps.
Participate in sprint planning, refinement, and retrospectives as part of an Agile Scrum team.
Collaborate with developers, admins, and business analysts to validate fixes and ensure robust release readiness.
Technical Skills & Platform Expertise
Demonstrate strong functional understanding of Salesforce objects, validation rules, process builder, flows, page layouts, and permission sets.
Perform API testing for Salesforce REST/SOAP integrations using tools like Postman or ReadyAPI.
Validate data integrity through SOQL queries and data migration testing via Data Loader or similar tools.
Ensure platform best practices, compliance, and testing standards are consistently applied.
Required Skills & Qualifications
Minimum 3 years of hands-on experience in Salesforce QA (manual and automation).
Strong understanding of Salesforce Clouds (Sales Cloud, Service Cloud preferred).
Proven experience with at least one automation tool: Selenium, TestNG, Provar, or similar.
Working knowledge of Apex test classes, SOQL, and Salesforce APIs.
Experience in Agile/Scrum methodologies.
Ability to troubleshoot issues effectively, analyze root causes, and communicate solutions.
Strong documentation skills and understanding of QA best practices
