Salesforce QA

Primary Skill: Salesforce (Must have skill - QA Salesforce)

Job Description:

• 2-3 years of relevant experience in Salesforce Testing..

• Proven experience as a Salesforce Quality Assurance Engineer in a SaaS or technology company..

• Experience with DevOps tools, change sets, or deployment management..

• Excellent communication skills and ability to collaborate with cross-functional teams and stakeholders..

• Strong analytical and problem-solving abilities..

• Salesforce Administrator or greater certification is a plus..

• Knowledge of testing integrations, end-to-end system processes..

• Demonstrated ability to think outside the box..

• Define Salesforce testing strategy, develop and analyze test plans, create and execute tests, communicate issues/findings, manage defects, document test results, generate test reports, conduct release readiness reviews, and review documentation.

• Test planning and test execution of Salesforce Apps, Sales Cloud, Service Cloud, Community Cloud, Manufacturing cloud, Salesforce integrations and Lighting upgrades.

• Analyze requirements, design documents and use cases in order develop, modify and execute test cases/scenarios to ensure functional requirements have been satisfied.

• Ability to manage defect reporting and test execution tracking utilizing tools such as Jira, .

• Work with developers and business analysts in a team oriented, collaborative environment to ensure quality throughout the development cycle.

• Participate in all project related meetings, knowledge sessions, etc..

• Maintain documentation of test results and execution status to communicate to IT stakeholders, PM, BA, Dev, Service Manager and Service Team Lead.

• Tracks quality assurance metrics such as test execution %, first time pass rate, defect densities and defect counts.

• Ability to meet deadlines, deliverables, accept and manage changing priorities and address issues quickly and professionally.

• Stay current on progressive technologies/self-motivation to learn new methodologies and techniques that will enhance job performance.

• Coordinate and collaborate with on and offshore team members to ensure continuous delivery of work and process adherence.

• Provide guidance, support, and mentoring to junior testers.

• Review requirements specifications to provide timely and meaningful feedback..

• Help define, improve and implement test processes and tools..

• Strong understanding of Agile/SCRUM methodologies.

• Perform thorough regression testing when bugs are resolved..

• Create test coverage documentation, test execution plans, and metrics reports..

• Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation..

General Requirements

• Interest in taking ownership on products and projects..

• Flexibility to meet continuously changing priorities and challenges..

• Needs to possess excellent communication and people skills..

• Ability to multitask, meet deadlines and stay calm under pressure..

• Interest in studying and learning new things..