Salesforce QA Consultant

Immediate Joiners required

Role: Salesforce QA Consultant

Experience: 3–5 Years

Location: Noida

Employment Type: Full Time

Role Overview

We are looking for a detail-oriented Salesforce QA Consultant with hands-on experience in testing Salesforce applications across multiple clouds. The candidate will be responsible for ensuring high-quality delivery through comprehensive functional, integration, and end-to-end testing of Salesforce implementations.

Key Responsibilities

• Perform manual, functional, smoke, and sanity testing on Salesforce applications.
• Validate business processes across Sales Cloud, Service Cloud, and Experience Cloud.
• Conduct end-to-end testing for Loyalty Management and B2B Commerce implementations.
• Execute API testing (REST/SOAP) using tools such as Postman.
• Validate Data Extensions, ETL processes, and SQL/SOQL queries to ensure data accuracy.
• Perform integration testing with third-party platforms such as Shopify, POS systems, Talkdesk, and React-based portals.
• Create and maintain test plans, test cases, and defect reports.
• Track and manage defects using JIRA (Zephyr/AIO) or similar tools.
• Participate in Agile/Scrum ceremonies and collaborate with cross-functional teams.
• Conduct regression testing for new releases, fixes, and enhancements.

Cloud Expertise Expectations

Candidates should have basic to intermediate knowledge of Salesforce clouds, with at least 2+ years of experience across two or more clouds, such as:

1. Marketing Cloud – Focus on Journey Builder, Email Studio, Automation Studio, AMPscript, Data Extensions, and integration testing.
2. Consumer Goods Cloud – Experience with industry-specific testing in high-volume consumer implementations.
3. Commerce Cloud (B2C/B2B) – Testing of storefronts, checkout flows, promotions, inventory management, performance, and PCI compliance considerations.
4. Playwright + Salesforce QA – Automation expertise using the Playwright framework along with hands-on Salesforce cloud testing.

Required Skills

• Salesforce Manual Testing
• Sales Cloud & Service Cloud Testing
• Experience Cloud / Community Portal Testing
• Functional, Smoke, Sanity, and Regression Testing
• API Testing (Postman / REST)
• Test Case Design & Execution
• Defect Management using JIRA
• Basic SOQL
• Agile / Scrum methodology
• TOSCA

Good-to-Have Skills

• Marketing Cloud Testing (Journey Builder, Automation Studio)
• Loyalty Management Testing
• Commerce Cloud
• AppExchange Package Testing
• Mobile App Testing (iOS / Android)
• Experience with Salesforce Data Cloud

Tools & Technologies

• Salesforce Platform
• Postman (API Testing)
• JIRA – Zephyr / AIO
• SQL / SOQL
• Automation Studio / Journey Builder
• Mobile Publisher
• Figma (UI validation)

Preferred Certifications

• Salesforce Certified Administrator
• Salesforce Certified Associate

Education

Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).