Who We Are
Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to customers.
Job Description
Job Title : Salesforce Project Manager
Job Type : Full-Time / Contract
Experience : 10+ years
Location : Hyderabad, Telangana
Responsibilities
- 10+ years of experience in project management, including large-scale enterprise technology initiatives.
- Experience managing Salesforce implementation, enhancement, and transformation projects.
- Proven experience leading CRM transformation programs across multiple business functions.
- Strong experience with Salesforce platform capabilities, including Sales Cloud, Service Cloud, Experience Cloud, and related ecosystem products.
- Experience managing project budgets, resources, timelines, and vendor relationships.
- Hands-on experience using Jira for Agile project management and delivery tracking.
- Strong understanding of Agile, Scrum, and hybrid project management methodologies.
- Salesforce certifications such as Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, or Salesforce Business Analyst.
- Lead and manage end-to-end Salesforce projects, including planning, execution, monitoring, risk management, and successful delivery.
- Drive CRM transformation initiatives across Sales, Service, Marketing, and Customer Experience functions.
- Develop and maintain detailed project plans, schedules, budgets, resource allocations, and status reports.
- Manage project risks, dependencies, assumptions, and change requests while ensuring adherence to project timelines and quality standards.
- Coordinate Salesforce releases, integrations, data migration activities, testing cycles, and deployment plans.
- Drive user adoption, change management, training, and communication strategies for CRM transformation programs.
- Establish project governance frameworks and ensure compliance with organizational standards and best practices.
- Support continuous process improvement initiatives within project management and Salesforce delivery functions.
Qualification
- Bachelor's degree or equivalent combination of education and experience.
