Salesforce program manager

JOB Title Program Manager(Salesforce)

Position - 1 (Offshore India)

Experience - 7+ years

Job Description

The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-based projects concurrently in a fast-paced environment at Rubrik. The role requires strong program/project management expertise, excellent communication skills, advanced Jira proficiency, and stakeholder management capabilities. The Program Manager will provide leadership and oversight across all phases of deliveryfrom inception to implementationensuring adherence to governance, timelines, and budget.

Mandatory Requirements:

710 years of Program Management experience

Ability to manage 35 accounts concurrently

Strong stakeholder management and cross-functional coordination skills

Excellent verbal and written communication skills

Expert-level proficiency in Jira and Advanced Jira reporting/dashboards

Good understanding of Salesforce ecosystem, modules, and integrations

Experience managing project teams, budgets, schedules, and delivery governance

Ability to work in fast-paced, high-energy environments and multitask under pressure

Experience leading UAT, managing test cycles, and collaborating with remote teams

Strong negotiation, conflict management, and leadership skills

Optional Requirements:

Agile SCRUM Master Certification

PMP Certification

Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)

ROLES AND RESPONSIBILITIES:

Create, maintain, and track project plans, schedules, and progress updates.

Ensure on-time and on-budget delivery while adhering to project governance and gates.

Track resource utilization, timesheet compliance, and alignment with budget allocations.

Lead and manage day-to-day execution of Salesforce-related project implementations.

Facilitate requirement-gathering sessions, documentation, and project deliverable creation.

Manage customer communication as the primary interface throughout the project lifecycle.

Support end-to-end implementation activities including project planning, issue/risk management, communication, and change management.

Conduct review sessions with clients and internal teams at key stages of the project.

Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.

Develop user enablement materials such as user guides and training documentation.

QUALIFICATIONS

Experience: 710 years in Program/Project Management

Proven track record of successfully managing multiple Salesforce-based initiatives

Demonstrated success delivering high-quality projects on schedule and within budget

Education: Full-time Bachelor's or Master's degree (Computer Science / IT preferred)