Salesforce Order Management (OMS) Technical Lead

Salesforce OMS Technical Lead

• 7+ years of overall IT experience with 4+ years of hands-on Salesforce OMS (Salesforce Order Management experience.
• Must have worked as a Salesforce OMS Technical Lead.
• Must have completed at least 2 end-to-end Salesforce OMS implementations from requirements gathering through production go-live.
• Strong hands-on experience in:
• Salesforce Order Management (OMS)
• Salesforce Commerce Cloud (SFCC)
• Apex, Lightning/LWC
• REST/SOAP APIs and integrations
• Expertise in OMS functionalities:
• Order orchestration and lifecycle management
• Fulfillment and routing
• Inventory management
• Cancellations, returns, refunds, and exchanges
• Shipment tracking and delivery status
• Experience integrating OMS with ERP, WMS, payment gateways, logistics providers, and eCommerce platforms.
• Good understanding of Salesforce security, governor limits, Platform Events, and asynchronous processing (Batch, Queueable, Future).

Mandatory Requirements: Salesforce OMS Technical Lead experience

2+ end-to-end OMS implementations (Requirement Gathering → Design → Development → Testing → UAT → Go-Live)

Strong hands-on Salesforce OMS and integration experience

Experience with Commerce Cloud/eCommerce order management solutions