Salesforce OMS and OCI The Functional Specialist (ISG) will play a pivotal role in optimizing and enhancing our Order Management System (OMS) processes. With a focus on partner enablement and Sterling OMS the specialist will ensure seamless integration and functionality. This role requires a blend of technical expertise and domain knowledge in Finance & Accounting to drive efficiency and innovation in a hybrid work model.
Responsibilities
- Collaborate with cross-functional teams to analyze and improve OMS processes ensuring alignment with business objectives.
- Develop and implement strategies for partner enablement leveraging Sterling OMS to enhance operational efficiency.
- Provide technical expertise in OMS focusing on system integration and functionality to support business needs.
- Oversee the configuration and customization of Sterling OMS to meet specific business requirements.
- Monitor and evaluate OMS performance identifying areas for improvement and implementing corrective actions.
- Facilitate workshops and training sessions to enhance team understanding and utilization of OMS capabilities.
- Ensure compliance with industry standards and regulations in all OMS-related activities.
- Drive innovation by exploring new technologies and methodologies to enhance OMS processes.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications for OMS enhancements.
- Provide ongoing support and troubleshooting for OMS-related issues ensuring minimal disruption to business operations.
- Maintain documentation of OMS processes and configurations for future reference and training purposes.
- Work closely with finance and accounting teams to integrate OMS processes with financial systems ensuring seamless data flow.
Qualifications
- Demonstrate expertise in OMS Partner Enablement and Sterling OMS showcasing a deep understanding of system functionalities.
- Possess strong analytical skills to assess and optimize OMS processes effectively.
- Exhibit proficiency in finance and accounting domain enabling integration of OMS with financial systems.
- Show ability to work in a hybrid model balancing remote and on-site responsibilities efficiently.
- Display excellent communication skills to facilitate collaboration across teams and stakeholders.
- Demonstrate problem-solving skills to address OMS-related challenges promptly.
- Possess a proactive approach to identifying opportunities for process improvement and innovation
