Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

We are looking for an experienced Salesforce OMS Specialist with 4+years of Salesforce platform experience and strong handson expertise in Salesforce Order Management (OMS) to design, implement, and support endtoend OrdertoCash (O2C) processes. You will work closely with business, commerce, and integration teams to ensure seamless order orchestration, fulfillment, and postorder management across multiple systems and channels.

Your Profile

. Design, configure, and implement Salesforce Order Management (OMS) solutions to support complex ordertocash business processes.

. Manage the endtoend order lifecycle, including order capture, validation, fulfillment, returns, exchanges, and cancellations.

. Configure and maintain Order Objects, Orchestration Plans, Fulfillment Orders, and Salesforce Flows.

. Implement order routing and orchestration rules to support multiple fulfillment scenarios.

. Integrate Salesforce OMS with:

Salesforce Commerce Cloud
ERP systems (SAP, Oracle, etc.)
Payment gateways
Shipping and logistics systems

. Demonstrate strong understanding of OrdertoCash (O2C) processes, including inventory management, fulfillment, payments, billing, and refunds.

. Implement and support integrations using REST APIs, ensuring reliable data flow across systems.

. Collaborate effectively with business stakeholders, commerce teams, and integration partners to translate business requirements into scalable OMS solutions.

. Provide postimplementation support, issue resolution, and continuous improvement of OMS capabilities.

. Nice to have: Basic Apex development experience and exposure to complex, highvolume OMS environments.

What you'll love about working here

Shape your career through flexible career paths and internal mobility across the Capgemini Group.
Receive personalized career guidance and mentoring from experienced leaders.
Access comprehensive wellness benefits, including health checks, telemedicine, insurance with topups, elder care, partner coverage, and newparent support.
Work on cuttingedge Salesforce projects with global clients, contributing to solutions that address complex business, societal, and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real |