Salesforce Manual QA Engineer

Job Title: QA Engineer - Salesforce

Experience: 3+ years of QA experience, including 2+ years of Salesforce application testing

Location: Remote

Employment Type: Full-time

Role Overview

We are seeking a Salesforce QA Engineer who executes comprehensive Salesforce testing across functional, regression, integration, end-to-end, and release validation activities. The role supports a Salesforce environment centered on Salesforce CPQ (Steelbrick) and requires contribution to automated regression coverage as well as hands-on manual validation.

Key Responsibilities

• Develop and execute functional, regression, integration, end-to-end, and release-validation test cases for Salesforce applications.
• Validate Salesforce CPQ (Steelbrick) functionality, business rules, automation, pricing and quoting flows, renewals, and quote-to-order processes before production releases.
• Build, execute, and maintain regression coverage using Gearset Test Automation or an equivalent Salesforce/SaaS testing tool, with guidance where appropriate.
• Identify, document, track, retest, and verify defects using Jira or equivalent tools while collaborating closely with Developers and Business Analysts.
• Support UAT activities, regression cycles, release validation, test evidence preparation, and defect verification.
• Maintain test cases, test data, execution results, regression suites, and supporting quality documentation.
• Participate actively in sprint planning, daily standups, backlog refinement, sprint reviews, retrospectives, and other Scrum activities.
• Communicate quality risks, blockers, dependencies, and test coverage gaps promptly.

Required Skills & Experience

• 3+ years of QA experience with at least 2 years of Salesforce application testing.
• Experience testing Salesforce CPQ (Steelbrick), Sales Cloud, Service Cloud, or other Salesforce applications; CPQ experience is strongly preferred.
• Working proficiency with Salesforce/SaaS test automation tooling such as Gearset Test Automation, Provar, Copado Test Manager, or equivalent, and ability to contribute to regression-suite maintenance.
• Knowledge of regression testing, UAT support, defect lifecycle, integration/end-to-end testing, and Agile QA practices.
• Experience with Jira or equivalent defect/story tracking tools.
• Strong analytical, communication, documentation, and attention-to-detail skills.

Certifications

• ISTQB Foundation Level or equivalent - Preferred
• Salesforce Certified Administrator - Preferred
• Relevant Salesforce testing-tool certification - Good to have

Role Expectations

• Maintain a minimum 4-hour daily overlap with U.S. Eastern Time business hours and be available for standups, sprint ceremonies, and real-time collaboration during the overlap window.
• Work within Agile/Scrum methodology and actively participate in ceremonies appropriate to the role.
• Maintain clear documentation for work performed and promptly communicate material issues, risks, dependencies, and anticipated delays.
• Follow applicable security, access-control, confidentiality, privacy, and acceptable-use requirements.
• Perform responsibilities professionally and adapt to changing priorities and assignments within the role scope.