Salesforce Developer

About the Company

Tata Consultancy Services Limited(TCS) is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries As of 2024, Tata Sons owned 71.74% of TCS, and close to 80% of Tata Sons dividend income came from TCS

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Job Role - Salesforce Service cloud develop

er Exp- 5+ Yea

rs location - Hyderab

ad
Mode of Interview - Face to F

ace Interview Date - 11 July-26, Satu

rdayInterview Time - 9:00 AM -1:00

PM
We are seeking a skilled Salesforce Service Cloud Developer to design, develop, and implement scalable Service Cloud solutions that enhance customer support processes and improve service operations. The ideal candidate should have strong experience in Salesforce development, Service Cloud configuration, integrations, and customization using Apex, Lightning Web Components (LWC), and Salesforce best pract

ices.Key Responsibil

• itiesDesign, develop, and maintain Salesforce Service Cloud applications and customizat
• ions.Configure and customize Service Cloud features inclu
• ding:Case Manag
• ementOmni-Ch
• annelKnowledge
• BaseService Co
• nsoleEntitlements & Miles
• tonesEmail-to
• -CaseWeb-to
• -CaseLive Agent
• /ChatDevelop custom solutions u
• sing:Apex Cl
• assesApex Tri
• ggersBatch
• ApexQueueable
• ApexLightning Web Components
• (LWC)Aura Compo
• nentsVisualforce Pages (if requ
• ired)Build and maintain integrations between Salesforce and external applications using REST/SOAP APIs, Platform Events, and Middleware t
• ools.Implement security and sharing models, profiles, permission sets, and role hiera
• rchy.Perform code reviews and ensure adherence to Salesforce development best pract
• ices.Troubleshoot production issues and provide ongoing sup
• port.Collaborate with business stakeholders, architects, administrators, and QA teams to deliver scalable solut
• ions.Participate in Agile/Scrum ceremonies and support release management activi

ties.
interested candidate can share the resume on neelam.rajput@t