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Salesforce Developer (Sales & Service Cloud)

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Job Description

Job Title:

Salesforce Developer (Sales & Service Cloud)

Job Description

Technical Responsibilities
Design and develop solutions across Sales Cloud, Service Cloud, and Experience Cloud. Industry cloud delivery experience is nice to have.
Implement business logic using Apex, Flows and Lightning Web Components (LWC).
Perform configuration, customization, and troubleshooting across the Salesforce platform.
Lead and mentor customer facing team members on technical approach and business presentation.
Develop and review technical designs, ensuring alignment with functional requirements and architectural standards.
Manage integrations with external systems using REST/SOAP APIs and middleware platforms.

Required Skills & Certifications

At least 4+ years on Salesforce platforms.

Excellent in client handling and working in distributed teams/stakeholders.

Demonstrated ability to translate between business requirements and technical solutions.

Strong client-facing communication, stakeholder management, and leadership skills.

Sales Cloud, Service Cloud Consultant, Agentforce Certification required.

Any architect level certifications are preferred.

Education

Bachelor's degree in Engineering, Computer Science, or related field.

Location:

IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road

Language Requirements:

Time Type:

Full time

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About Company

Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.

Job ID: 138135069