Role Description :
- Complete ownership of the mobile apps in Sales & Service function which will have Sales Force Automation Apps, Field Service Apps, Dealer & Retailer Apps, Distributor Management System, Influencer Loyalty Apps, etc.
- Selecting right vendor partner for the end to end digital transformation and working hand in hand to execute the transformation plan
- Collaborating with cross functional stakeholders to ensure digital vision and driving alignment and progress
Qualifications Required :
- 3+ years of relevant experience in capacity of a digital product manager in an IT, FMCG, manufacturing setup
- B.Tech in Computer Science/IT from a leading engineering college (MBA from tier 1 campus is preferable )
- Experience in working on consumer grade digital products, mobile apps, platforms (1 million + users)
- Proven knowledge and understanding of Web/Mobile Technologies, Cloud based architectures, Connected Products
- (Telematics), Marketing Automation, Content Management, E-commerce, Chatbots, etc.
- Strong Knowledge and understanding of web & mobile app development best practices. In-depth knowledge of RESTful APIs,
- JavaScript, CSS, HTML, JavaScript frameworks like Angular, React, Flutter.
- Proficient with drawing storyboards, creating wireframes, creating / grooming product backlogs, writing user stories and
- developing acceptance criteria
- Knowledge and understanding of at least one CRM platform – salesforce.com preferred.
- Extensive experience in design, development and management of at least one end-to-end CRM/SFA implementation
- Strong ability to break down complex problems into actionable steps, execute rapidly and being result driven
- Excellent communication skills with ability to push business and tech teams to drive innovation and build customer/user centric
- digital solutions
- Strong leadership skills with ability to influence stakeholders and manage expectations
Job Responsibilities :
Technical Product Ownership:
- Lead cross functional digital garages to translate market requirements into technical specifications
- Package features into product releases and create & manage product backlogs
- Liaise with development leads, solution architects, testers and external vendors involved in product development
- Oversee agile build and implementation, oversee sprint plans and track sprint progress
Digital Product Strategy:
- Oversee all stages in the digital product lifecycle of the mobile app platform from conceptualization to sunset
- Define product strategy and implementation plans (target customer segments, digital value proposition, product benefits)
- Act as steward of sales/end user(s), maintain close relationships with the market (Channel Partners, influencers, field teams)
- Drive product adoption, capture live feedback and ensure frequent product refinements based on user adoption
