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Job Description

Position:Salesforce Application Support

Experience:8 to 10 years

Skills: Salesforce Development, Apex, Visual Force, Lightening Components, Configuration, Customization

Location:Noida

Work Model:Hybrid

Role Overview:

We are seeking a highly skilledSalesforce Application Support Professionalto join our team. The ideal candidate will have extensive experience in Salesforce technologies and possess a strong understanding of Sales Cloud, Service Cloud, APEX, Lightning Web Components (LWC), and Triggers. The role requires excellent problem-solving skills and the ability to provide support in a hybrid work environment.

Key Responsibilities:

  • Provide application support for Salesforce platforms, ensuring timely resolution of issues and minimal business impact.
  • Troubleshoot and resolve Salesforce-related technical issues, including debugging APEX code, LWC, and Triggers.
  • Collaborate with cross-functional teams to maintain and optimize Sales Cloud and Service Cloud functionalities.
  • Monitor system performance, conduct regular health checks, and implement improvements.
  • Perform data migration and integration activities, ensuring data integrity and consistency.
  • Document technical issues, solutions, and best practices for internal knowledge sharing.
  • Assist in deploying new features or updates, ensuring alignment with business requirements.

Required Skills and Qualifications:

  • 8 years of experienceworking with Salesforce technologies.
  • Expertise inSales CloudandService Cloudplatforms.
  • Proficiency inAPEX,Lightning Web Components (LWC), andTriggers.
  • Strong debugging and problem-solving skills in a Salesforce environment.
  • Experience in Salesforce configurations, workflows, and customizations.
  • Familiarity with integrations using REST/SOAP APIs and third-party tools.
  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Platform Developer).
  • Hands-on experience with deployment tools like Salesforce DX, Jenkins, or Copado.
  • Exposure to Agile or Scrum methodologies.

More Info

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Open to candidates from:
Indian

About Company

PNB MetLife India Insurance Company Limited (PNB MetLife) is one of the leading life insurance companies in India. PNB MetLife has as its shareholders MetLife International Holdings LLC (MIHL), Punjab National Bank Limited (PNB), Jammu & Kashmir Bank Limited (JKB), M. Pallonji and Company Private Limited and other private investors, MIHL and PNB being the majority shareholders. PNB MetLife has been present in India since 2001.

PNB MetLife brings together the financial strength of a leading global life insurance provider, MetLife, Inc., and the credibility and reliability of PNB, one of India's oldest and leading nationalised banks. The vast distribution reach of PNB together with the global insurance expertise and product range of MetLife makes PNB MetLife a strong and trusted insurance provider.

Job ID: 104641235

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