Salesforce Developer

About Client:

Our Client is a global IT services company headquartered in Southborough, Massachusetts, USA. Founded in 1996, with a revenue of $1.8B, with 35,000+ associates worldwide, specializes in digital engineering, and IT services company helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation. It partners with major firms in banking, healthcare, telecom, and media.

Our Client is known for combining deep industry expertise with agile development practices, enabling scalable and cost-effective digital transformation. The company operates in over 50 locations across more than 25 countries, has delivery centers in Asia, Europe, and North America and is backed by Baring Private Equity Asia.

Job Title: Salesforce Developer

Key Skills: Salesforce Production Support, Salesforce L1 L2 Support, Salesforce User Administration, Salesforce Incident Management, ServiceNow ITSM, Salesforce Apex, Apex Trigger Troubleshooting, Salesforce Batch Jobs, Salesforce Application Support

Job Locations: Pune

Experience: 5 - 7 Years

Budget: 13 – 16LPA

Education Qualification: Any Graduation

Job Description:

1.Provide L1/L2 production support for Salesforce applications, including incident, problem, and service request management.

2. Monitor Salesforce system health, jobs, integrations, and user-reported issues.

3. Analyze and troubleshoot application errors, data issues, and access-related problems.

4. Perform user administration activities such as role assignments, profile updates, permission sets, and password resets.

5.Familiarity with ticketing tools such as ServiceNow or similar ITSM platforms.

6. Basic understanding of Salesforce Apex, including Apex classes, triggers, and governor limits.

7. Ability to analyze and debug issues related to Apex triggers and batch jobs in production

Interested Candidates please share your CV to [Confidential Information]