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Job Title- Salesforce Developer
Years of exp 5+ years
Location Pune
Work Mode Hybrid
Job Summary:
We are seeking a highly skilled Salesforce Developer to enhance our customer engagement capabilities by upgrading our Legacy Chat to Enhanced Chat. The ideal candidate will have hands-on experience with Salesforce Service Cloud and Sales Cloud, coupled with a strong understanding of Omni-Channel and Live Agent functionalities.
Job requirements:
Lead the migration from Legacy Chat to Enhanced Chat within Service Cloud and Sales Cloud, ensuring a seamless, scalable, and user-friendly transition for both customers and internal teams.
Design, build, and deploy Enhanced Chat configurations, including Omni-Channel and Omni-Flow setups, to optimize response times, routing efficiency, and overall customer engagement.
Execute deployment, testing, and documentation of Salesforce features, enhancements, and integrations, maintaining high standards of quality, performance, and compliance with best practices.
Minimum 5 years of hands-on experience with coding on the Salesforce Platform using Apex, Visualforce, Lightning / Aura Components, Javascript, HTML, REST/SOAP API etc.
Minimum 2 years of hands-on experience creating Flows
Minimum 2 years of experience with Omnichannel and Live Agent Chat
Minimum 2 years of experience with Sales, Service Cloud
Seventh Contact Hiring Solutions (SCHS) is a professionally managed recruitment services providers based in Pune. We provide our services to companies in the IT and Engineering sectors in Pune, Other cities in India, Middle East, UK, South Africa.
Job ID: 133632791
