Salesforce Developer

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Salesforce Developer to design, develop, and continuously improve our Salesforce platform and its ecosystem of integrations. You will partner closely with Sales, Finance, Operations, and Engineering to build scalable, secure, and reliable solutions that support the full quote-to-cash and go-to-market lifecycle.

This role is ideal for an experienced hands-on developer who can translate complex business requirements into maintainable Salesforce solutions, independently own technical delivery, and help establish strong engineering, testing, and release practices as Glean scales.

You will:

• Drive the technical implementation of Salesforce enhancements, from technical design and development through testing, deployment support, documentation, and post-release issue resolution.
• Design and develop scalable solutions using Apex, Lightning Web Components, Salesforce Flow, validation rules, asynchronous processing, and platform automation.
• Build and maintain integrations between Salesforce and internal and third-party systems using REST/SOAP APIs, platform events, middleware, and integration patterns appropriate to the use case.
• Contribute to the evolution of Salesforce as the system of record for opportunity, quote, order, customer, and other go-to-market data.
• Support quote-to-cash capabilities, including Revenue Cloud or CPQ-related processes, product and pricing workflows, order management, approvals, and downstream fulfillment integrations.
• Translate business requirements into clear technical designs, data models, user experiences, and implementation plans.
• Establish and maintain high standards for code quality, test coverage, security, performance, observability, and long-term maintainability.
• Follow and contribute to deployment and release practices across environments, including source control, CI/CD, code reviews, release planning, and rollback readiness.
• Investigate production issues, lead root-cause analysis, and implement durable fixes that prevent recurrence.
• Partner with administrators, analysts, architects, and business stakeholders to balance speed, usability, technical debt, and platform governance.
• Contribute to Salesforce architecture, integration standards, documentation, and operating procedures as the platform and team grow.
• Collaborate with administrators, developers, and business stakeholders to deliver reliable solutions and continuously improve the platform.

About you:

• 7+ years of hands-on Salesforce development experience, including ownership of complex implementations in a fast-growing or enterprise environment.
• Strong proficiency in Apex, Lightning Web Components, Salesforce Flow, SOQL/SOSL, asynchronous Apex, and Salesforce platform capabilities.
• Experience designing and implementing integrations using REST and SOAP APIs, authentication patterns, middleware, platform events, or comparable event-driven approaches.
• Strong understanding of Salesforce data modeling, sharing and security, governor limits, bulkification, performance optimization, and enterprise architecture principles.
• Experience with Sales Cloud and at least one of Revenue Cloud, CPQ, order management, billing, or other quote-to-cash capabilities.
• Experience with Salesforce DevOps practices, source-driven development, Git, automated testing, CI/CD pipelines, and structured release management.
• Demonstrated ability to convert ambiguous business problems into practical, scalable technical solutions.
• Strong communication skills and the ability to work effectively with technical and non-technical stakeholders across multiple functions.
• A track record of taking ownership, exercising sound judgment, and delivering reliable solutions in a changing environment.
• Experience working in an Agile delivery environment, collaborating with cross-functional teams, and independently driving technical delivery.
• Salesforce Platform Developer I and II certifications are preferred; additional architecture, integration, or Revenue Cloud certifications are a plus.
• An AI-first mindset and curiosity about using AI-enabled tools to improve analysis, development productivity, testing, documentation, and operational workflows.

Location:

• This role is hybrid (3 days a week in our Bangalore office).

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

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