Salesforce Developer(FSL)

Job Description:

We are seeking a skilled and experienced Senior Salesforce Developer with strong Field Service Lightning (FSL) expertise to manage and enhance our Salesforce Sales and Service applications.

The ideal candidate will have deep hands-on experience in Salesforce Field Service (FSL), Lightning Web Component development, API integrations, and enterprise integration architecture. This role involves working closely with cross-functional teams to implement scalable solutions, optimize field service processes, and ensure compliance with Salesforce best practices and governance standards.

Key Responsibilities:

Solution Design and Implementation:

Design, build, and deliver tailored solutions using Salesforce and related technologies to meet business needs with a strong focus on Field Service Lightning (FSL). Configure and customize FSL components including:

1. Service Appointments

2. Work Orders

3. Work Types

4. Service Territories

5. Scheduling Policies

6. Dispatcher Console

Administration and Maintenance:

Provide daily administration, troubleshooting, and maintenance for the connected Salesforce platform.

Custom Development:

Develop using Lightning web components and maintain custom solutions in Salesforce Lightning. Testing and Reporting:

Support build-out of reports and dashboards, ensuring data accuracy and integrity.

Documentation and Standards:

Provide technical specifications and maintain comprehensive documentation, adhering to security and organizational standards.

Collaboration:

Work with development teams to design and deploy Salesforce applications, integrating with other platforms as required.

Compliance and Architecture:

Ensure all solutions align with Salesforce best practices, enterprise architecture frameworks, and governance models.

Primary Skills:

Expertise in Salesforce platform functionalities, including Lightning framework, Sales Cloud, and Service Cloud.

Strong expertise in Salesforce Field Service Lightning (FSL) implementation and customization Proficiency in REST API principles and API development, deployment, and governance.

Strong understanding of system and data integration architecture and relational databases (MySQL, SQL Server, Oracle, etc.).

Knowledge of software development methodologies (Agile, Waterfall).

Secondary Skills:

Experience with Oracle CRM tools like Eloqua or Fusion Sales and Service (preferred).

Salesforce certifications (e.g., Admin, Sales or Service Cloud Consultant).

Qualifications:

Bachelor's degree in Engineering or a related field.

5+ years of experience in Salesforce implementation and managing a team.

Proven knowledge of Salesforce architectural concepts and functional roles.

Strong communication, problem-solving, and analytical skills.

Life at Dbiz:

Competitive salary and attractive benefits.

A dynamic and innovative work environment.

Opportunities for personal and professional growth.

An engaging and collaborative company culture