Job Title : Salesforce Industries (Communications Cloud - formerly Vlocity) Developer
Mandatory Skills : Vlocity Omni Studio, Salesforce Apex, LWC
Years Of Experience : 5 to 8 years
Work Location : Gurgaon
Avivys Consulting Services Pvt. Ltd. is a growing HR & Talent Solutions company headquartered in Pune, India, with a presence in the UK. Established in 2020, Avivys specializes in recruitment, staffing, and talent management services across industries such as IT, Technology, Banking, and Financial Services.
With a focus on agility, customer satisfaction, and global reach, Avivys positions itself as a trusted partner for organizations seeking the right talent, as well as for professionals looking for the right career opportunities.
Job Summary
We are looking for an experienced Salesforce Industries (Communications Cloud / Vlocity) developer with 5-8 years of overall experience and strong hands-on expertise in Salesforce product implementations. The role requires deep functional and technical knowledge of Communications Cloud, OmniStudio, and Salesforce Industries Orchestration, with proven experience in delivering end-to-end telecom and communications solutions on the Salesforce platform.
Key Responsibilities
- Lead and contribute to end-to-end Salesforce Industries (Communications Cloud) implementations, including requirements gathering, solution design, configuration, development, and deployment.
- Design, configure, and implement Salesforce Industries Orchestration for order fulfillment and service delivery across multiple systems.
- Build and manage orchestration processes including decomposition, dependency management, task sequencing, and exception handling.
- Develop and maintain solutions using OmniStudio components :
- OmniScripts
- DataRaptors (Extract, Load, Transform, Turbo Extract)
- Integration Procedures
- FlexCards
- Configure and customize Vlocity/Industries data models, Product Catalog, CPQ, and Order Management for Communications Cloud.
- Design integrations between Salesforce Industries and downstream systems (billing, provisioning, inventory, network systems) using APIs and middleware.
- Collaborate with business stakeholders, architects, and external system teams to ensure seamless orchestration and order lifecycle management.
- Support data migration, order orchestration testing, SIT, UAT, and production rollout.
- Provide technical leadership, code reviews, and mentorship to junior team members.
- Ensure implementation aligns with Salesforce Industries best practices, performance standards, and security guidelines.
- Create and maintain solution designs, orchestration flows, technical documentation, and deployment artifacts.
Required Skills
- Strong hands-on experience with Salesforce Industries Orchestration, including :
- Order orchestration lifecycle
- Task-based orchestration
- Decomposition and fulfillment flows
- Integration with external fulfillment systems
- Strong expertise in OmniStudio :
- OmniScripts
- DataRaptors
- Integration Procedures
- FlexCards
- Proven experience in Salesforce product implementations within the telecom/communications domain (B2B or B2C).
- Solid understanding of Salesforce platform capabilities, including :
- Apex, SOQL, Lightning Experience
- Security model, profiles, roles, and sharing rules
- Experience with REST/SOAP integrations and event-driven architectures.
- Strong analytical, problem-solving, and stakeholder communication skills.
- Ability to work independently as well as in agile, cross-functional teams.
Good To Have
- Salesforce Industries or Salesforce platform certifications.
- Experience with Communications Cloud CPQ, Product Catalog, and Order Management.
- Exposure to CI/CD and DevOps tools for Salesforce.
- Experience working in large-scale, enterprise Salesforce multi-cloud environments.
Educational Qualification
- Bachelor's degree in engineering, Computer Science, or a related discipline
What We Offer
- Opportunity to work on modern, scalable, and impactful projects.
- Collaborative and learning-driven work culture.
- Competitive salary and benefits package.
- Career growth with latest technology stack and cloud-native ecosystem.
(ref:hirist.tech)
