Key Responsibilities:
- Lead the design, architecture, and development of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce modules.
- Oversee end-to-end Salesforce project implementation, from requirement analysis to deployment and post-go-live support.
- Collaborate with business stakeholders to translate functional requirements into scalable technical solutions.
- Manage and mentor a team of Salesforce Developers, Admins, and QA Engineers, ensuring adherence to best practices and coding standards.
- Integrate Salesforce with external systems using REST/SOAP APIs, Middleware, and third-party connectors.
- Implement automation solutions using Flows, Apex Triggers, Batch Apex, Process Builder, and Lightning Web Components (LWC).
- Define and enforce governance, security, and data management policies across Salesforce environments.
- Manage release cycles, sandbox refreshes, and deployment using CI/CD tools such as GitHub, Copado, or Gearset.
- Collaborate with cross-functional teams (product, IT, and business) to ensure smooth delivery of Salesforce initiatives.
- Conduct code reviews, performance tuning, and technical documentation.
Required Skills & Experience:
- 8+ years of hands-on Salesforce experience with at least 3+ years in a lead or architect-level role.
- Strong expertise in Salesforce configuration and custom development using Apex, Visualforce, and LWC (Lightning Web Components).
- Proven experience in Sales Cloud, Service Cloud, and Experience Cloud (Communities).
- In-depth understanding of Salesforce Data Model, Security Model, and Governor Limits.
- Experience in API integrations, Middleware tools (MuleSoft, Dell Boomi, etc.), and external system connectivity.
- Proficiency in SOQL, SOSL, and Apex testing frameworks.
- Hands-on experience with Salesforce CI/CD processes and DevOps tools.
- Strong leadership, communication, and stakeholder management skills.
- Salesforce Certified Platform Developer I/II, Salesforce Administrator, or Application Architect certifications preferred.
