We are seeking a Salesforce Developer for our client, a leading SaaS provider in the Australian property sector. They have an extensively customized Salesforce Service Cloud Implementation which will continue to evolve. The role will be a mix of new features and ongoing maintenance of the existing code base.
Qualifications & experience
- 2+ years proven experience working as a Salesforce Developer with strong Service Cloud experience.
- Excellent organizational skills, problem solving, attention to detail, effective & professional communication with client.
- Must have the appropriate developer certificates.
- Service Cloud Consultant cert highly regarded
- Ability to work independently at a high level without constant supervision.
- Strong interpersonal skills and a determined drive to achieve results.
- Australian property sector experience is highly desirable.
Tasks & responsibilities
Core Duties
- Designing, developing, configuring, and maintaining Salesforce Service Cloud solutions.
- Providing day-to-day support, issue resolution, and system troubleshooting.
- Developing and maintaining custom solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs.
- Supporting integrations between Salesforce and external systems.
- Implementing enhancements, system upgrades, and platform improvements aligned with business requirements.
- Monitoring system performance, security, and data integrity.
- Assisting with release management, testing, deployments, and change control processes.
- Providing technical guidance and support to business users and stakeholders.
- Maintaining technical documentation, support procedures, and configuration records.
- Ensuring compliance with organizational standards, governance, and Salesforce best practices.
Typical Deliverables
- Platform enhancements and customizations
- Incident and problem resolution
- User administration and support
- Reports and dashboards
- Integration support
- Technical documentation
- Release and deployment support
- System monitoring and optimization activities
Task Management and Organization
- Proactively organize task backlog to ensure all assigned tasks are delivered as scheduled.
- Continually communicate updates on progress and escalate issues/concerns appropriately.
This is a working from home (WFH) position.
