Location: Onsite-Bangalore
Experience: 12+ Years (Minimum 8+ years in SFCC B2C)
Role Type: Full-time
Overview
The Salesforce Commerce Cloud B2C Solution Architect is responsible for defining end-to-end architecture, technical designs, integration frameworks, and overall solution strategy for Salesforce Commerce Cloud B2C implementations. This role partners with business stakeholders, product owners, technical leads, and cross-functional teams to ensure scalable, secure, and performant eCommerce solutions.
Key Responsibilities
- Solution & Technical Architecture
- Lead the design and architecture of multi-site, multi-locale, and multi-currency SFCC solutions.
- Create end-to-end architectural blueprints, technical specifications, and integration models.
- Own and refine the reference architecture for performance, scalability, and security.
- Create system context diagrams, data flow diagrams, sequence diagrams, and integration design.
- SFCC Development & Framework Expertise
- Deep hands-on knowledge of SFRA, PWA KIT, OCAPI, SCAPI, MRT and integrations.
- Guide the development team on SFCC best practices, design patterns, and coding standards.
- Drive cartridge design, service layer design, and customizations adhering to SFCC architecture principles.
- Integrations & Middleware
- Architect and oversee integrations with:
- OMS (Kibo, Magento, Salesforce OMS, IBM Sterling, etc.)
- ERP systems (SAP, Oracle, etc.)
- PIM (Akeneo, inRiver, Informatica)
- Payment gateways (Adyen, Stripe, Cybersource)
- Marketing tools & CDPs
- Experience integrating with MuleSoft, Kafka, REST/SOAP, and headless/Composable systems.
- Performance, Security & Compliance
- Should be able to generate Performance Reports and be able to provide solutions for identified performance issues.
- Conduct performance tuning, scalability reviews, and load testing strategies.
- Optimize caching strategies (page cache, ISML caching, CDN configuration).
- Should be aware of standard security measures.
- Ensure compliance with PCI, GDPR, and SFCC security best practices.
- Project Leadership
- Provide technical leadership to developers, QA, DevOps, and business teams.
- Participate in sprint planning, story grooming, estimation, and delivery management.
- Review code, conduct technical audits, and ensure high-quality deliverables.
- Work closely with Client to translate business needs into technical designs.
- Documentation & Governance
- Create and maintain:
- Architecture documents (HLD, LLD)
- Integration design documents
- Technical design documents (TDD)
- API specifications
- Deployment & release architecture guidelines
- Define and implement coding and architecture governance frameworks.
- Collaboration & Communication
- Act as the primary technical liaison between business, product, and engineering teams.
- Communicate architecture decisions in a clear and structured manner.
- Mentor junior, mid-level developers and Leads on SFCC and general architecture concepts.
Required Skills & Qualifications
- 12+ years of software engineering experience, including 8+ years in Salesforce Commerce Cloud B2C.
- Strong expertise in:
- SFRA, PWA KIT, OCAPI, SCAPI, MRT, JavaScript, Node-based build tools
- eCDN Configuration, ISML, Controllers, Jobs, Service Framework, Commerce API Settings, SLAS, Promotion and Campaign, Page Designer, Slots and Assets
- SFCC Business Manager configuration, Creating on demand sandbox
- Expert in Troubleshooting Production incidents and support production releases.
- Hands on experience in handling Data and code replications
- Experience in Hybrid Implementation
- Hands-on experience with CI/CD (Jenkins, GitLab, Azure DevOps).
- Solid background in REST API, SOAP and system integrations.
- Experience in Composable Commerce, Headless architecture.
- Should be able to leverage SFCC B2C AI tools with coding agents
- Should have experience working with Onsite/Offshore model
- Experience working in Agile/Scrum environments.
- Strong analytical, problem-solving, and communication skills.
- SFCC certification(s) preferred:
- B2C Commerce Architect
- B2C Commerce Developer
Good to Have
- Experience with Salesforce Service Cloud, Marketing Cloud, or Order Management.
- Exposure B2B, marketplace integrations, Loyalty Solutions, and other models.
