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Salesforce Business Analyst RTD

9-14 Years
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  • Posted a month ago
  • Over 50 applicants
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Job Description

Key Responsibilities

  • Lead functional analysis for RTD use cases (e.g., next-best-action, personalized offers, customer journey orchestration).
  • Serve as the primary liaison between business stakeholders, product owners, and technical teams.
  • Define and manage decision logic, business rules, segmentation strategies, and outcome scenarios aligned with marketing and CX objectives.
  • Facilitate Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives.
  • Guide the team in Agile best practices; track progress, manage sprint metrics, and drive continuous improvement.
  • Maintain and groom Azure DevOps (ADO) board, user stories, backlog items, and delivery timelines.
  • Collaborate with solution architects to design scalable, real-time decisioning frameworks.
  • Conduct discovery sessions and requirement workshops with marketing, analytics, and technology stakeholders.
  • Own functional design documentation, solution blueprints, and ensure traceability to business outcomes.
  • Support the engineering and QA teams with test case development and decision logic validation.
  • Drive rollout, adoption, and training of RTD platforms across business units.
  • Partner with analytics teams to monitor KPIs, optimize decision strategies, and ensure measurable impact.

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

About Company

PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to team members on the front lines, we’re excited about the future. We take chances. Together, we dare to make the world a better place. Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone’s welcome. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.

Job ID: 129079619