Salesforce Business Analyst/ Product Owner

Cognizant Softvision

Chennai, India

5-8 Years

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Posted 14 hours ago
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Job Description

Greetings from Cognizant !!

We're hiring for Salesforce Business Analyst or Product Owner

Domain: Retail/Consumer Goods sector

Experience: 5 - 8 Years

Location: PAN India

Qualification: MBA

Masters of Business Administration or equivalent
Excellent verbal and written communication skills
Strong analytical skills and detail oriented, ability to plan and organize the team as well as documentation, team player, accountable.
Experience in translating business requirements into a detailed system specification
Salesforce Certification in Admin/Sales/Service or any consulting certification will be an added advantage
Understanding of Agile Scrum delivery model
Knowledge of creating process flows/frameworks using Visio/ Lucid charts etc
Knowledge of AI and Agentforce will be desirable
Candidate having good Salesforce knowledge with experience in Salesforce Consumer Goods Cloud implementation projects in Advisory/ Consulting/Business Analyst roles will have added advantage
Candidate having knowledge of Retail/Consumer goods/ Travel and Hospitality will be preferred

Roles And Responsibilities

Responsible for Discovery & design workshops to identify client requirements
Translate business needs into actionable documentation/specifications, including use case scenarios, models and conceptual design diagrams to support iterative development
Design Salesforce solutions to meet client requirements
Participate in Data migration & integration activities
Evaluate As IS process and suggest improvements for To Be Process
Participate in QA led test prep and planning activities, as well as defect triage to ensure projects are on track.
Responsible for End user training and other user adoption activities
Conduct/Participate in scrum ceremonies and assist in sprint planning, estimation, requirement analysis and review
Maintain certifications in salesforce products