Salesforce Business Analyst

What you'll Bring

• bachelors degree with technical background
• At least 2 years experience as a Salesforce.com System Administrator using Lightning UIs
• At least 2 years experience as a Salesforce Business Analyst
• Salesforce Administrator, Advanced Administrator, and Platform App Builder certifications are preferred
• High functional and system knowledge of Salesforce.com (Sales Cloud, CPQ, Service Cloud), especially configuration
• Ability to implement changes to Salesforce.com with attention to detail and in compliance with change management policies
• Ability to analyze and document business requirements and processes in writing
• Ability to analyze business and technical problems related to Salesforce.com, and to find effective solutions for them
• Service-minded and willing to contribute to user and stakeholder success
• Ability to prioritize work and recognize urgency for business
• Clear written and verbal communication skills
• Fluency in English, oral and written