Salesforce Business Analyst

Key Responsibilities:

• Lead Salesforce delivery for M&A, including org migrations, system consolidation and cross-platform integrations.
• Drive data migration and data quality, managing deduplication, normalization, reconciliation and partnering with Integrations/Data Warehouse teams on scalable ETL/ELT pipelines.
• Design and implement Salesforce solutions using Sales Cloud, Service Cloud, Experience Cloud, CPQ, APIs and AI tools like Agentforce.
• Evaluate acquired systems and translate requirements into scalable technical designs with strong architectural oversight.
• Collaborate with PMs, TPMs, Engineering, and Business Ops to ensure smooth post-merger integration and technical alignment.
• Apply Salesforce technical skills, including Lightning Platform, LWC, Apex, and integration frameworks, for both BAU and M&A needs.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related field.
• 10+ years of hands-on Salesforce experience with a focus on Sales Cloud, Service Cloud, Experience Cloud and Salesforce CPQ.
• Strong understanding of Mergers and Acquisitions(M&A), cross-platform Integrations and Data warehouse tools and technologies.
• Extensive experience with Salesforce Lightning development, specifically using Lightning Web Components (LWC).
• Proven track record of successful Salesforce implementations and optimizations.
• Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
• Experience in project management and the ability to lead cross-functional teams.