Role Overview
JOB DESCRIPTION
We are seeking a high-performing Salesforce Automation Lead who can drive automation strategy, design scalable frameworks, and lead end-to-end quality engineering initiatives for Salesforce-based applications. The role demands deep technical expertise, leadership capability, and a strong focus on delivery acceleration through automation, AI, and process optimization.
The ideal candidate should be equally comfortable working as an Individual Contributor (IC) and as a team leader, mentoring teams while actively contributing to complex automation solutions.
Key Responsibilities
- Automation Strategy & Leadership
- Define and drive the automation vision, roadmap, and best practices across Salesforce programs.
- Lead automation initiatives across functional, regression, integration, and end-to-end testing.
- Establish scalable and reusable automation frameworks using Katalon Studio.
- Act as the go-to expert for automation architecture and strategy decisions.
- Salesforce Test Automation
- Design and implement robust automation suites for Salesforce (Sales Cloud, Service Cloud, Experience Cloud).
- Automate UI, API, and integration test scenarios using Katalon and supporting tools.
- Ensure high test coverage and reliability across releases.
- Framework & Tooling
- Build and maintain modular, maintainable, and scalable automation frameworks.
- Integrate automation into CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.).
- Establish standards for:
- Test data management
- Environment handling
- Reporting and dashboards
- Reusable components and libraries
- CI/CD & DevOps Integration
- Set up and optimize continuous testing strategies within CI/CD pipelines.
- Ensure automation runs seamlessly across build, deploy, and release cycles.
- Collaborate with DevOps teams to enforce quality gates and release readiness checks.
- Delivery Acceleration & AI Adoption
- Leverage AI-driven testing approaches (test generation, self-healing scripts, predictive defect analysis).
- Identify opportunities for process improvements, automation reuse, and delivery acceleration.
- Drive adoption of intelligent automation practices to reduce manual effort and cycle time.
- Leadership & Mentoring
- Lead and mentor a team of automation engineers to improve:
- Technical expertise
- Analytical thinking
- Quality engineering practices
- Conduct code reviews, design reviews, and quality audits.
- Foster a culture of continuous learning, innovation, and ownership.
- Stakeholder Collaboration
- Work closely with Product Owners, Developers, Architects, and QA teams.
- Provide clear reporting on test coverage, execution status, and quality metrics.
- Act as a bridge between business requirements and quality engineering execution.
Required Skills & Qualifications
Automation & Tools
- Strong hands-on experience in Katalon Studio
- Experience with:
- UI Automation
- API Automation
- Data-driven and keyword-driven frameworks
Salesforce Expertise
- Strong understanding of Salesforce platform:
- Sales Cloud, Service Cloud, Experience Cloud
- Knowledge of:
- Objects, workflows, validation rules
- Integrations and APIs
- Salesforce release cycles and limitations
Technical Skills
- Programming knowledge (Java / Groovy / similar used in Katalon)
- Experience with:
- Selenium (concepts)
- REST/SOAP APIs
- TestNG / BDD frameworks (preferred)
DevOps & CI/CD
- Hands-on with CI/CD tools (Jenkins, Azure DevOps, etc.)
- Experience in Git-based version control
- Familiarity with containerization or cloud environments is a plus
AI & Process Optimization
- Exposure to AI-driven testing tools or methodologies
- Ability to identify automation opportunities and efficiencies
- Strong mindset towards continuous improvement and innovation
Soft Skills & Leadership
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder management
- Ability to balance hands-on work with team leadership
- Proven experience in leading automation teams and delivering at scale
Key Characteristics of a Successful Candidate
- Hands-on leader who leads by example
- Automation-first mindset with strong quality focus
- Strategic thinker with execution excellence
- Adaptable and fast learner in evolving tech landscapes
- Customer-focused with strong ownership and accountability
Nice to Have
- Experience with Salesforce testing tools ecosystem
- Knowledge of CPQ / Field Service automation scenarios
- Exposure to performance testing or security testing
- Certifications in:
- Salesforce
- Automation tools
