Salesforce Architect

Key Roles and Responsibilities:

• Strong functional and development experience in two or more of the following: Sales Cloud and Service Cloud FSL, RMA, Experience /Communities Cloud and CPQ.
• Experience in defining solutions for problems, with creating designs including data models.
• Work closely with the Sales team to understand the customer requirements with the right set of questions
• Strong technical experience on external and internal integration and Data loads
• Expertise in Sales, Service, Marketing Clouds.
• Need to have Strong people management skills and the ability to define processes.
• Ability to identify people, processes and technical risks, populate risk mitigation plans
• Ability to capture metrics and present it on project delivery health.

Requirements:

• Bachelor s degree in Computer Science, Engineering, or related field.
• 10+ years of experience working as a Salesforce Lead and support engineer or similar role.
• Proficiency in Sales Cloud and Service Cloud FSL, RMA, Experience /Communities Cloud and CPQ.
• Proficient in external and internal integration and Data loads
• Strong people management skills and ability to define process
• Good communication and presentation skills