Salesforce Application Manager

Job Description :

Work Schedule

Environmental Conditions

Thermo Fisher Scientific is seeking an experienced Salesforce Application Manager to oversee multiple Salesforce platforms, including Life Sciences Cloud, ensuring optimal performance, scalability, and compliance. The ideal candidate will have 5+ years of experience in Salesforce application management and a strong background in life sciences or healthcare technology.

Key Responsibilities

• Platform Management:

  • Oversee multiple Salesforce platforms (e.g., Sales Cloud, Service Cloud, Life Sciences Cloud) ensuring stability and alignment with business objectives.
  • Manage integrations with third-party applications and internal systems.

• Release & Change Management:

  • Coordinate releases, deployments, and environment refreshes across multiple teams.
  • Ensure adherence to governance, compliance, and validation requirements for life sciences.

• Stakeholder Collaboration:

  • Partner with business units, IT teams, and vendors to define requirements and deliver solutions.
  • Act as the primary liaison for Salesforce-related initiatives across the organization.

• Performance & Optimization:

  • Monitor system health, troubleshoot issues, and implement performance improvements.
  • Drive automation and best practices for configuration and customization.

• Compliance & Security:

  • Ensure platforms meet GxP, FDA, and other regulatory standards for life sciences.
  • Maintain data integrity and security across environments.

Required Qualifications

• Experience:
  • Minimum 5 years in Salesforce application management, with exposure to Life Sciences Cloud.
  • Proven experience managing multiple Salesforce orgs and integrations.
• Technical Skills:
  • Strong knowledge of Salesforce architecture, configuration, and deployment tools (e.g., Copado, Gearset).
  • Familiarity with APIs, middleware, and data migration strategies.
• Industry Knowledge:
  • Understanding of life sciences processes and compliance requirements (GxP, validation).
• Soft Skills:
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to manage complex projects and prioritize effectively.

Preferred Qualifications

• Salesforce certifications (Administrator, Advanced Administrator, Application Architect).
• Experience with Life Sciences Cloud, Health Cloud, or similar industry-specific solutions.
• Knowledge of DevOps and CI/CD practices for Salesforce.

Why Thermo Fisher

• Work on cutting-edge Salesforce solutions supporting life sciences innovation.
• Join a global leader committed to making the world healthier, cleaner, and safer.
• Competitive compensation, benefits, and career development opportunities.