Develop, integrate, and maintain Agentforce Standard and Custom Agents and Data Cloudpowered experiences (data ingestion, harmonization, and activation as needed), along with Flows, Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, and declarative configurations while leveraging AI capabilities.
Integrate AI-driven workflows to optimize processes and enhance decision-making.
Participate in design reviews and provide input on technical architecture and solution design, incorporating AI technologies for scalable solutions.
Collaborate with Product Owners, Product Managers, Architects, and QA to refine user stories and deliver functional software with AI enhancements in iterative sprints.
Ensure work quality through peer reviews, unit testing, functional testing, and adoption of AI-assisted code build and review tools for secure and optimized solutions.
Troubleshoot and resolve production issues, including performance bottlenecks, integration failures, and AI-related errors, ensuring stable system operations.
Maintain and enhance integrations with external systems using REST/SOAP APIs, Platform Events, and middleware tools, incorporating AI automation.
Document technical solutions, AI use cases, and integration of workflows, maintaining a system knowledge base for team onboarding and support.
Min Years of Experience : 3- 5 years of hands-on Salesforce Platform development experience in Sales Cloud and Service Cloud, with hands-on expertise in Agentforce, Apex, Flows, Lightning Web Components (LWC), and Salesforce declarative configurations.
Requirements
Basic Qualifications :
Education : Bachelor`s degree in Computer Science, Information Technology, Engineering, or related field.
3- 5 years of hands-on Salesforce development experience (Sales Cloud and Service Cloud).
Proficiency in Agentforce, Flows, Apex, LWC, SOQL, SOSL, and Salesforce configuration, with the ability to incorporate AI-powered capabilities into automation workflows.
Enthusiastic about AI, with a passion for learning and implementing AI solutions to enhance development processes and business outcomes.
Familiarity with Salesforce integration patterns and API development, leveraging AI frameworks to improve data synchronization and automation.
Understanding of Salesforce security model (profiles, permission sets, sharing rules) and ability to evaluate AI features for security impact.
Agile/Scrum experience in a collaborative team environment, with the ability to prioritize and deliver AI-focused user stories and features.
Salesforce certifications : Agentforce, Platform App Builder, Platform Developer I and II, and Admin.
Knowledge of enterprise architecture principles and scalable design patterns, including those involving AI-based solutions.
Ability to mentor junior developers, including training on AI integration and best practices for implementing AI-driven workflows.
Experience with performance tuning and governor limit optimization, incorporating AI-based tools to monitor and improve system efficiency.
